Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,500.00 - $62,400.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Annual bonus
Job Description
Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned and operated by the Seminole Tribe of Florida. This world-renowned entertainment, gaming, and hospitality destination is located in Hollywood, Florida, spanning across 87 acres of the Hollywood Seminole Reservation. Since its major $1.5 billion expansion completed in October 2019, the resort has transformed the hospitality landscape in the region with new luxury accommodations, unique recreational offerings, extensive dining options, and premier entertainment venues. The property features 638 upscale guestrooms in the iconic Guitar Hotel, 168 luxury guestrooms and exclusive swim-up suites in the adjacent Oasis Tower, and 465 newly redesigned rooms in the original Hard Rock Hotel for a total of 1,271 rooms. Guests can enjoy amenities such as a Bora Bora-style lagoon with private cabanas, a vast Rock Spa & Salon spanning 42,000 square feet, a 13.5-acre recreational water experience for kayaking, swimming, and paddleboarding, as well as 19 distinct dining outlets and 20 bars and lounges. The expansive gaming floor boasts over 3,100 slot machines, 195 table games, and a dedicated 45-table poker room. The resort also offers 120,000 square feet of premier meeting and convention space, including a 38,000 square-foot carpeted exhibition hall and a 26,000 square-foot retail promenade. Hard Rock Live, a significant entertainment venue on site with a 7,000-person capacity, regularly hosts A-list concerts, comedy shows, Broadway productions, sporting events, and live broadcasts, making this resort a sought-after destination for both leisure and business travelers. Located just 10 minutes from Fort Lauderdale-Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport, the resort is easily accessible and positioned as a major hub for visitors to South Florida. For more information, the resort maintains a strong online presence and active social media profiles for guest engagement and updates.
The role offered is for a highly experienced Beverage Manager, responsible for overseeing and managing the beverage operations within the resort’s fine dining Italian restaurant concept and associated bar and lounge areas. Reporting directly to the General Manager, this position demands a mix of creativity, leadership, operational expertise, and a deep understanding of beverage program development. The Beverage Manager’s primary focus includes concept creation and overall management of the cocktail program encompassing menu development, recipe creation, cost control, and staff training. This individual will ensure a consistent, high-quality guest experience by implementing policy, procedures, and training initiatives that uphold the brand’s standards. The role involves hands-on management responsibilities such as scheduling, facility maintenance, event preparation, interviewing and hiring staff, enforcing accountability for job duties, operating opening and closing procedures, and maintaining compliance with health and safety standards. A commitment to responsible alcohol service and compliance with the Seminole Tribe’s and Gaming Commission regulations is required at all times. The manager must also regularly assess the beverage program’s effectiveness through audits and quality tests and adapt the program in response to guest feedback and emerging trends. This position supports operational budgets, staffing plans, and beverage inventory control to maximize profitability while maintaining exceptional guest satisfaction. Beyond operational duties, the Beverage Manager plays a key role in staff development, training, coaching, and motivation to build a cohesive, efficient team that reflects the company’s core values of communication, integrity, fun, respect, accountability, passion, and dedication. The role also involves active participation in the broader Seminole Tribe initiatives such as mentoring Tribal members participating in career development programs. Candidates must be prepared to work flexible hours, including nights, weekends, and holidays, and must possess strong interpersonal, organizational, and leadership skills. The work environment is fast-paced and guest-focused, often requiring standing and walking for extended periods in vibrant restaurant and lounge settings. Overall, this is a vital leadership position within one of the most recognized entertainment and hospitality resorts in the country, offering an exciting and challenging opportunity for the right individual.
The role offered is for a highly experienced Beverage Manager, responsible for overseeing and managing the beverage operations within the resort’s fine dining Italian restaurant concept and associated bar and lounge areas. Reporting directly to the General Manager, this position demands a mix of creativity, leadership, operational expertise, and a deep understanding of beverage program development. The Beverage Manager’s primary focus includes concept creation and overall management of the cocktail program encompassing menu development, recipe creation, cost control, and staff training. This individual will ensure a consistent, high-quality guest experience by implementing policy, procedures, and training initiatives that uphold the brand’s standards. The role involves hands-on management responsibilities such as scheduling, facility maintenance, event preparation, interviewing and hiring staff, enforcing accountability for job duties, operating opening and closing procedures, and maintaining compliance with health and safety standards. A commitment to responsible alcohol service and compliance with the Seminole Tribe’s and Gaming Commission regulations is required at all times. The manager must also regularly assess the beverage program’s effectiveness through audits and quality tests and adapt the program in response to guest feedback and emerging trends. This position supports operational budgets, staffing plans, and beverage inventory control to maximize profitability while maintaining exceptional guest satisfaction. Beyond operational duties, the Beverage Manager plays a key role in staff development, training, coaching, and motivation to build a cohesive, efficient team that reflects the company’s core values of communication, integrity, fun, respect, accountability, passion, and dedication. The role also involves active participation in the broader Seminole Tribe initiatives such as mentoring Tribal members participating in career development programs. Candidates must be prepared to work flexible hours, including nights, weekends, and holidays, and must possess strong interpersonal, organizational, and leadership skills. The work environment is fast-paced and guest-focused, often requiring standing and walking for extended periods in vibrant restaurant and lounge settings. Overall, this is a vital leadership position within one of the most recognized entertainment and hospitality resorts in the country, offering an exciting and challenging opportunity for the right individual.
Job Requirements
- Associates degree
- Minimum 6 years experience in high volume bartending or mixology
- Alcohol safety certification preferred
- Sanitation certification preferred
- Membership in United States Bartender's Guild preferred
- Experience in mixology, wine service, craft beer and boutique liquor knowledge required
- Ability to work flexible schedules including nights, weekends and holidays
- Outstanding interpersonal and guest service skills
- Ability to lead and mentor a team
- Professional appearance and outgoing personality
- Proven business management, purchasing and record keeping skills
- Ability to understand and follow Seminole Tribe of Florida policies
- Ability to multi-task
- Effective English communication skills
- Ability to complete Seminole Tribe forms and reports
- Strong leadership and interpersonal skills
- Excellent speaking and listening skills
- Ability to work with diverse groups
- Strong organizational and time management skills
- Basic math skills
- Ability to balance cash drawer
- Sound judgment
- Proficiency in Excel and Word
- Commitment to exceed job responsibilities
Job Qualifications
- Associates degree required
- Minimum of 6 years in high volume bartending and/or mixology venue or equivalent combination of education and/or experience
- Preferred alcohol safety certification and sanitation certification
- Membership in United States Bartender's Guild preferred
- Experience in mixology, wine service, knowledge of craft beer, boutique liquor and artisanal spirits required
- Ability to work flexible schedules including nights, weekends and holidays
- Outstanding interpersonal and guest service skills
- Ability to lead and mentor a team
- Must present an image of excitement, enthusiasm and outgoing personality with professional appearance
- Proven track record in business management, purchasing and record keeping
- Ability to read and understand Seminole Tribe of Florida policies and procedures
- Ability to multi-task with hourly team members and other departments
- Effective communication skills in English
- Ability to complete standard Seminole Tribe of Florida forms and reports
- Strong interpersonal and leadership skills to sustain positive work environment
- Refined speaking and listening skills
- Ability to interact with a diverse team
- Superior organizational and time management skills
- Basic mathematical skills including addition, subtraction, multiplication and division relevant to position
- Ability to balance cash drawer at shift end
- Exercise sound judgment in all aspects of position
- Proficient in computer and software applications including Excel and Word
- Commitment to exceeding position responsibilities to achieve organizational goals
Job Duties
- Must adhere to Seminole Tribe's policies and procedures
- Conduct themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
- Responsible for the concept and creation of the cocktail program including menus, cost of sale, recipes and training
- Design and implement training standard operating procedures for bar staff and cocktail development
- Regularly audit and test to ensure compliance and consistency of cocktail program
- Ensure proper drink preparation and adequate inventory for area of responsibility
- Act as MOD on shift as key liaison between division and casino and hotel operations
- Maintain compliance with established staffing and cost budgets
- Coordinate employee staffing and work schedules
- Develop department members' knowledge and skills through education, training, coaching and corrective counseling
- Stay abreast of current trends and practices and communicate pertinent information to management, peers and team members
- Responsible for proper planning and operation of all beverage functions
- Gather and track guest feedback on beverage offerings
- Spearhead productivity through audit of weekly schedules and staffing guides
- Implement and monitor beverage control system and revise as necessary
- Assist in organizing and operating beverage outlets per standards and budgets
- Assist in development and implementation of beverage department yearly budgets and capital projects
- Direct and oversee day-to-day activities of beverage outlets
- Oversee hiring, training, interviewing, evaluations and supervision of assigned personnel
- Promote positive public and employee relations at all times
- Maintain a clean, safe, hazard-free work environment within area of responsibility
- Demonstrate commitment to responsible gaming and responsible alcohol service
- Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports consistent with company mission and values
- Mentor Seminole Tribe members participating in career development program
- Ensure prompt and discreet notification to management or Ethics Hotline of any illegal acts or ethical violations
- Perform all other related and compatible duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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