Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible schedule
Job Description
Papa John’s is a leading American pizza restaurant franchise known for its commitment to delivering high-quality pizza and exceptional customer service. Established over 30 years ago and headquartered in Jeffersontown, Kentucky, Papa John’s has grown to become the fourth largest pizza delivery chain in the United States. Our brand prides itself on innovation, quality ingredients, and a customer-centric approach, making us a beloved choice among pizza lovers nationwide. With a network of thousands of locations, we offer a fast-paced, dynamic environment that fosters growth, teamwork, and excellence.
We are currently seeking dedicated Closing Shift Leaders to join our team and help manage the smooth operation of our restaurant during closing hours. This role involves not only delivering delicious, top-quality pizza but also overseeing all operational aspects to ensure adherence to company standards and policies. As a Closing Shift Leader at Papa John’s, you will play a pivotal role in maintaining profitability by managing inventories, supervising staff, and ensuring a clean, safe, and welcoming restaurant environment. Your leadership will be essential in driving customer satisfaction by responding promptly to feedback and coaching your team to exceed expectations.
This position requires outstanding organizational skills, a commitment to quality, and the ability to lead by example in a fast-paced setting. You will be responsible for executing company policies, managing cash and inventory systems, and maintaining compliance with all federal, state, and local regulations. The job also demands a strong focus on teamwork and communication to build a positive atmosphere filled with energy and fun. Whether training new employees or handling customer concerns, your professionalism and dedication will directly impact the success of your shift and overall restaurant performance.
Employment with Papa John’s as a Closing Shift Leader is an hourly position that offers the chance to develop your leadership skills within a respected and growing franchise. We value dependable team members who demonstrate initiative, attention to detail, and a customer-first mindset. This role may require working varied hours including nights, weekends, and holidays to accommodate operational needs. Candidates must be at least 18 years old and possess reliable transportation. Bilingual skills are considered an advantage in certain markets, and the ability to perform all positions in the restaurant—including pizza delivery—is highly valued.
If you are passionate about food service, thrive in managing teams, and want to be part of a brand committed to quality and innovation, then Papa John’s offers a rewarding career path. Join us and contribute to a legacy of pizza excellence and memorable customer experiences.
We are currently seeking dedicated Closing Shift Leaders to join our team and help manage the smooth operation of our restaurant during closing hours. This role involves not only delivering delicious, top-quality pizza but also overseeing all operational aspects to ensure adherence to company standards and policies. As a Closing Shift Leader at Papa John’s, you will play a pivotal role in maintaining profitability by managing inventories, supervising staff, and ensuring a clean, safe, and welcoming restaurant environment. Your leadership will be essential in driving customer satisfaction by responding promptly to feedback and coaching your team to exceed expectations.
This position requires outstanding organizational skills, a commitment to quality, and the ability to lead by example in a fast-paced setting. You will be responsible for executing company policies, managing cash and inventory systems, and maintaining compliance with all federal, state, and local regulations. The job also demands a strong focus on teamwork and communication to build a positive atmosphere filled with energy and fun. Whether training new employees or handling customer concerns, your professionalism and dedication will directly impact the success of your shift and overall restaurant performance.
Employment with Papa John’s as a Closing Shift Leader is an hourly position that offers the chance to develop your leadership skills within a respected and growing franchise. We value dependable team members who demonstrate initiative, attention to detail, and a customer-first mindset. This role may require working varied hours including nights, weekends, and holidays to accommodate operational needs. Candidates must be at least 18 years old and possess reliable transportation. Bilingual skills are considered an advantage in certain markets, and the ability to perform all positions in the restaurant—including pizza delivery—is highly valued.
If you are passionate about food service, thrive in managing teams, and want to be part of a brand committed to quality and innovation, then Papa John’s offers a rewarding career path. Join us and contribute to a legacy of pizza excellence and memorable customer experiences.
Job Requirements
- must be 18 years of age or older
- must have reliable transportation
- ability to successfully perform the job duties of all positions in the restaurant including pizza delivery
- able to work long hours, scheduled or unscheduled, including nights, weekends and emergencies
- able to lead a team during a shift with no supervision
- able to use phones, computers, fax machines and copiers
- non-exempt, hourly position
- employment contingent upon satisfactory results of a background check
Job Qualifications
- high school diploma or ged
- successful and stable employment history
- cash management skills
- ability to lead a team during a shift with no supervision
- ability to work long hours including nights, weekends, and holidays
- excellent communication and customer service skills
- ability to use phones, computers, fax machines and copiers
- bilingual in certain markets
Job Duties
- demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets papa johns standards and accurately reflects the customer’s order
- professionally and promptly respond to all customer concerns or issues
- solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty
- communicate, train and promote quality standards to team members by utilizing all available tools including operations manual and team member handbook
- supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance
- ensure team is quality and customer focused and build an atmosphere of teamwork, energy and fun
- contribute to sales goals by providing prompt and friendly customer service
- building check averages through team member product training and sales execution
- contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the focus system
- execute cash management duties
- assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss
- manage company’s assets by ensuring the restaurant is clean, safe and organized
- complies with safety and security standards at all times
Job Criteria
Experience
No experience required
Job Location
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