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shift supervisor - Store# 82728, AVONDALE & LOWER BUCKEYE

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.37 - $21.99
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
Sick Time
401(k) retirement plan
Employee Stock Purchase Program
Tuition coverage

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world's finest coffee and creating meaningful moments for its customers. Founded in 1971, Starbucks has grown to become a leader in the specialty coffee industry, boasting thousands of stores across multiple countries. Starbucks is dedicated to providing a warm and welcoming environment where every customer feels valued and every cup of coffee sparks a connection. Their commitment to quality, customer service, and community engagement has made them a beloved brand worldwide.

Starbucks is currently offering a rewarding leadership opportunity for a Shift Supervisor within their coffeehouse locations. This role is perfect for individuals passionate about coffee culture, customer service, and team leadership. As a Shift Supervisor, you will play a crucial role in leading your team to deliver an exceptional customer experience. This position requires the ability to manage operational standards, ensure product quality, and foster a cohesive and positive work environment. You will be responsible for guiding your team through high-volume shifts while maintaining a focus on hospitality and product excellence.

The Shift Supervisor role is designed for those who thrive in a dynamic, fast-paced retail environment and are committed to creating a delightful experience for customers with every interaction. Starbucks deeply values its partners and invests extensively in their growth and development through ongoing training, coaching, and professional opportunities. Employees in this role are empowered to lead with heart, craft, and integrity to make their coffeehouse a pivotal place in the community.

Starbucks offers an inclusive workplace that provides industry-leading benefits to support partners and their families, including medical, dental, vision, and life insurance options, paid parental leave, vacation accrual, sick time, and participation in retirement savings plans such as a 401(k) with employer match. Educational benefits like 100% tuition coverage for a bachelor’s degree through Arizona State University’s online program further highlight Starbucks’ commitment to partner development.

Aligning with Starbucks’ mission means more than just making coffee; it means creating connections and uplifting communities. As a Shift Supervisor, you will lead by example, coaching and motivating your team, ensuring operational excellence, and maintaining an atmosphere that welcomes every customer warmly. This role offers flexible working hours, including mornings, evenings, weekends, and holidays, accommodating diverse schedules. If you are ready to advance your career in a globally respected brand that values leadership, creativity, and community engagement, the Shift Supervisor position at Starbucks offers a unique opportunity to grow professionally while contributing to a meaningful workplace mission.

Job Requirements

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including mornings, evenings, weekends, nights, and holidays
  • meet store operating policies and standards
  • six months of customer interaction experience
  • ability to prepare food and beverages according to recipes
  • experience managing tasks of two or more employees

Job Qualifications

  • six months of experience in customer-facing roles
  • experience delegating tasks or coordinating multiple employees
  • effective oral communication skills
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships
  • knowledge of retail environment

Job Duties

  • lead and direct the work of team members during shifts
  • coach and prepare the team for food and beverage quality standards
  • maintain store operating policies including safety, cash handling, and customer service
  • foster a welcoming environment for customers and staff
  • manage shift operations including opening and closing procedures
  • handle customer requests and resolve issues promptly
  • ensure compliance with company recipes and product standards

Job Criteria

Experience

Entry Level (1-2 years)


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