Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.32 - $23.07
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
company stock program
Education tuition coverage
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain famed for crafting some of the world’s finest coffee and creating warm, welcoming spaces where every cup is more than just a beverage — it’s a meaningful moment. As a leader in the specialty coffee industry, Starbucks operates thousands of stores worldwide, dedicated to offering high-quality coffee, beverages, and food products while fostering a strong sense of community and connection among customers and partners (employees). Known for its commitment to ethical sourcing, environmental stewardship, and innovative employee benefits, Starbucks is not just a place to enjoy coffee but a brand that invests in the growth and well-being of its people.
This role is for a Shift Supervisor at Starbucks, an opportunity to lead with craft and heart in a fast-paced, customer-focused environment. The Shift Supervisor is responsible for creating a welcoming and inclusive atmosphere in the store, ensuring the quality of food and beverages, and guiding the team to provide outstanding customer service. As a leader on shift, you will coach and support partners, promote teamwork, and maintain store standards relating to safety, cash handling, and operational efficiency. This is a hands-on leadership role where you will manage daily store operations, delegate tasks effectively, and ensure guests have a memorable experience.
Starbucks values your development and offers numerous opportunities for career growth. Partners gain access to comprehensive benefits including medical, dental, and vision insurance, life and disability coverage, paid parental leave, paid vacation and sick time, and educational support through programs like the Starbucks College Achievement Plan with 100% tuition coverage for a bachelor’s degree online through Arizona State University. In addition to competitive pay based on geographic location and experience, the company supports partners with financial well-being tools, stock programs, and a 401(k) retirement plan with employer matching.
Working as a Shift Supervisor at Starbucks means you will be an influential part of a team that sets operational goals and consistently strives to exceed customer expectations. Your role involves coaching baristas in beverage preparation, ensuring compliance with store policies and safety standards, managing shift scheduling, and contributing to a positive work culture. Flexibility in working hours, including early mornings, evenings, weekends, nights, and holidays, is a requirement to meet the dynamic needs of the store and customers.
Starbucks prides itself on inclusivity and equal opportunity employment, and it welcomes applicants from diverse backgrounds. The company is committed to providing reasonable accommodations to employees and applicants with disabilities, ensuring accessibility in the hiring process and work environment. If you are passionate about coffee, customer service, and leadership, joining Starbucks as a Shift Supervisor will allow you to grow professionally while making meaningful connections with both your team and customers in the community.
This role is for a Shift Supervisor at Starbucks, an opportunity to lead with craft and heart in a fast-paced, customer-focused environment. The Shift Supervisor is responsible for creating a welcoming and inclusive atmosphere in the store, ensuring the quality of food and beverages, and guiding the team to provide outstanding customer service. As a leader on shift, you will coach and support partners, promote teamwork, and maintain store standards relating to safety, cash handling, and operational efficiency. This is a hands-on leadership role where you will manage daily store operations, delegate tasks effectively, and ensure guests have a memorable experience.
Starbucks values your development and offers numerous opportunities for career growth. Partners gain access to comprehensive benefits including medical, dental, and vision insurance, life and disability coverage, paid parental leave, paid vacation and sick time, and educational support through programs like the Starbucks College Achievement Plan with 100% tuition coverage for a bachelor’s degree online through Arizona State University. In addition to competitive pay based on geographic location and experience, the company supports partners with financial well-being tools, stock programs, and a 401(k) retirement plan with employer matching.
Working as a Shift Supervisor at Starbucks means you will be an influential part of a team that sets operational goals and consistently strives to exceed customer expectations. Your role involves coaching baristas in beverage preparation, ensuring compliance with store policies and safety standards, managing shift scheduling, and contributing to a positive work culture. Flexibility in working hours, including early mornings, evenings, weekends, nights, and holidays, is a requirement to meet the dynamic needs of the store and customers.
Starbucks prides itself on inclusivity and equal opportunity employment, and it welcomes applicants from diverse backgrounds. The company is committed to providing reasonable accommodations to employees and applicants with disabilities, ensuring accessibility in the hiring process and work environment. If you are passionate about coffee, customer service, and leadership, joining Starbucks as a Shift Supervisor will allow you to grow professionally while making meaningful connections with both your team and customers in the community.
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and/or holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling, and store safety
- Ability to prepare and coach the preparation of food and beverages to standard or customer-customized recipes
- Six months of experience in customer-facing roles
- Experience in delegating or coordinating tasks with other employees
Job Qualifications
- Six months of experience interacting with and fulfilling the requests of customers
- At least six months of experience delegating tasks or coordinating the work of two or more employees
- Ability to direct the work of others
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to build relationships and work as part of a team
Job Duties
- Lead and motivate the shift team to deliver excellent customer service
- Ensure quality and consistency of beverage and food preparation to company standards
- Manage cash handling and store safety procedures
- Delegate tasks and coordinate activities among partners during shifts
- Coach and develop team members to improve skills and performance
- Maintain store operations in compliance with company policies and local regulations
- Foster a welcoming and inclusive environment for customers and partners
Job Criteria
Experience
No experience required
Job Location
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