
Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
Employee stock purchase plan
Equity program
Quarterly bonus
Tuition coverage
student loan resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, renowned for its commitment to quality, community, and creating an exceptional customer experience. Established with the vision of offering the world's finest coffee, Starbucks has grown into a beloved brand that fosters connections and sparks meaningful moments for millions of customers daily. Starbucks operates thousands of stores worldwide and is dedicated to being a welcoming space where every cup of coffee not only tastes exceptional but serves to bring people together in a warm, inviting atmosphere. The company's mission extends beyond serving coffee; it emphasizes social responsibility, diversity, inclusion, and the development of its partners (employees).
As a shift supervisor at Starbucks, you are entrusted with a role that blends leadership, craftsmanship, and customer engagement. This position centers around leading shifts, ensuring quality in beverage and food preparation, and cultivating a positive environment where both customers and partners feel valued. A shift supervisor not only oversees day-to-day operational excellence but also acts as an ambassador of the Starbucks culture and values. This role requires the ability to manage teams effectively, handle customer interactions with grace, and maintain store standards in safety, cash handling, and product quality.
This role at Starbucks offers more than just a job—it presents an opportunity for growth and development in a supportive environment that encourages learning and advancement. With flexible hours that include early mornings, evenings, weekends, nights, and holidays, the shift supervisor position demands adaptability and commitment. The candidate must demonstrate experience in customer service, task delegation, and coaching others in preparing beverages and food to meet Starbucks' high standards.
Starbucks champions the personal and professional growth of its partners through comprehensive benefits including medical, dental, vision insurance, paid parental leave, vacation accrual, sick leave, holiday pay, and a robust retirement plan with an employer match. Notably, partners benefit from the Starbucks College Achievement Plan, providing upfront tuition coverage for a bachelor's degree at Arizona State University online, supporting continuous education and development.
Joining Starbucks as a shift supervisor means becoming part of a diverse and inclusive workplace that values each partner's unique contributions. Equal employment opportunities are upheld strictly, and the company actively provides reasonable accommodations for applicants with disabilities. Starbucks fosters a collaborative, engaging work culture where every shift is a chance to make a positive impact on both the community and the individual lives of customers and colleagues. This role invites enthusiastic, dedicated candidates to bring their skills, leadership, and passion to the forefront, enhancing the Starbucks experience one cup at a time.
As a shift supervisor at Starbucks, you are entrusted with a role that blends leadership, craftsmanship, and customer engagement. This position centers around leading shifts, ensuring quality in beverage and food preparation, and cultivating a positive environment where both customers and partners feel valued. A shift supervisor not only oversees day-to-day operational excellence but also acts as an ambassador of the Starbucks culture and values. This role requires the ability to manage teams effectively, handle customer interactions with grace, and maintain store standards in safety, cash handling, and product quality.
This role at Starbucks offers more than just a job—it presents an opportunity for growth and development in a supportive environment that encourages learning and advancement. With flexible hours that include early mornings, evenings, weekends, nights, and holidays, the shift supervisor position demands adaptability and commitment. The candidate must demonstrate experience in customer service, task delegation, and coaching others in preparing beverages and food to meet Starbucks' high standards.
Starbucks champions the personal and professional growth of its partners through comprehensive benefits including medical, dental, vision insurance, paid parental leave, vacation accrual, sick leave, holiday pay, and a robust retirement plan with an employer match. Notably, partners benefit from the Starbucks College Achievement Plan, providing upfront tuition coverage for a bachelor's degree at Arizona State University online, supporting continuous education and development.
Joining Starbucks as a shift supervisor means becoming part of a diverse and inclusive workplace that values each partner's unique contributions. Equal employment opportunities are upheld strictly, and the company actively provides reasonable accommodations for applicants with disabilities. Starbucks fosters a collaborative, engaging work culture where every shift is a chance to make a positive impact on both the community and the individual lives of customers and colleagues. This role invites enthusiastic, dedicated candidates to bring their skills, leadership, and passion to the forefront, enhancing the Starbucks experience one cup at a time.
Job Requirements
- maintain regular attendance and punctuality with or without reasonable accommodation
- availability to work flexible hours including early mornings, evenings, weekends, nights or holidays
- meet store operating policies and standards including quality product preparation, cash handling and store safety with or without reasonable accommodations
- six months of customer service experience
- prepare and coach food and beverages to standard or customized recipes
- six months experience in delegation or coordination
Job Qualifications
- six months of experience interacting with and fulfilling customer requests
- six months of experience delegating tasks or coordinating work of two or more employees
- ability to direct the work of others
- effective oral communication skills
- knowledge of the retail environment
- strong interpersonal and teamwork skills
- ability to build relationships
Job Duties
- lead and manage shift operations to ensure smooth and efficient store performance
- coach and prepare team members on beverage and food preparation according to standardized recipes
- maintain quality and safety standards including cash handling and store security
- ensure excellent customer service and resolve customer inquiries or issues promptly
- delegate tasks and coordinate work among team members
- uphold store policies and support a welcoming, inclusive atmosphere
- monitor inventory and assist with stock management
Job Criteria
Experience
No experience required
Job Location
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