Job Overview
Employment Type
Part-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401k Retirement Plan
company stock program
Equity program
emergency savings
Financial well-being tools
Tuition coverage
student loan management resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is an internationally renowned coffeehouse company recognized for its commitment to quality coffee and exceptional customer experience. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global brand with thousands of stores across the globe. The company prides itself on creating a warm and welcoming space that fosters community connection, where each customer can enjoy more than just a beverage - a meaningful moment. As a market leader in the coffee industry, Starbucks continually innovates to offer high-quality products while maintaining a responsible approach to sourcing and sustainability.
This job opportunity is for the position of Shift Supervisor within Starbucks, a role that lies at the heart of the customer experience. The shift supervisor is entrusted with the responsibility of leading the store team, guiding by example, and ensuring that every cup of coffee served is crafted with excellence and care. The position requires a blend of leadership skill, operational knowledge, and a passion for customer service to ensure that the coffeehouse remains a welcoming and inspiring environment for the community it serves.
As a shift supervisor, you will be entrusted with overseeing daily store operations, ensuring adherence to Starbucks' standards for quality beverages, food products, safety, and customer service. You will lead and coach your team with heart, fostering an environment where baristas can thrive while delivering a consistently rich Starbucks experience. Your role is vital to creating a shift atmosphere where each customer feels valued and where your team is supported and motivated.
This position offers a unique opportunity to grow within a globally respected company with industry-leading benefits and career development resources. Starbucks is committed to the growth of its partners by offering access to comprehensive healthcare, financial benefits, and educational opportunities such as 100% tuition coverage for a first-time bachelor's degree through Arizona State University's online program. The role offers a flexible working schedule and values diversity, equity, and inclusion as core to its workplace culture.
By joining Starbucks as a shift supervisor, you become part of a company that values your contributions and invests significantly in your development and well-being. The role welcomes those who embrace leadership, enjoy problem-solving in a fast-paced environment, and have a genuine desire to brighten people’s days through excellent service and a love for coffee. Starbucks Coffee Company is an equal opportunity employer, committed to providing reasonable accommodations and creating an inclusive environment for all its partners and customers.
This job opportunity is for the position of Shift Supervisor within Starbucks, a role that lies at the heart of the customer experience. The shift supervisor is entrusted with the responsibility of leading the store team, guiding by example, and ensuring that every cup of coffee served is crafted with excellence and care. The position requires a blend of leadership skill, operational knowledge, and a passion for customer service to ensure that the coffeehouse remains a welcoming and inspiring environment for the community it serves.
As a shift supervisor, you will be entrusted with overseeing daily store operations, ensuring adherence to Starbucks' standards for quality beverages, food products, safety, and customer service. You will lead and coach your team with heart, fostering an environment where baristas can thrive while delivering a consistently rich Starbucks experience. Your role is vital to creating a shift atmosphere where each customer feels valued and where your team is supported and motivated.
This position offers a unique opportunity to grow within a globally respected company with industry-leading benefits and career development resources. Starbucks is committed to the growth of its partners by offering access to comprehensive healthcare, financial benefits, and educational opportunities such as 100% tuition coverage for a first-time bachelor's degree through Arizona State University's online program. The role offers a flexible working schedule and values diversity, equity, and inclusion as core to its workplace culture.
By joining Starbucks as a shift supervisor, you become part of a company that values your contributions and invests significantly in your development and well-being. The role welcomes those who embrace leadership, enjoy problem-solving in a fast-paced environment, and have a genuine desire to brighten people’s days through excellent service and a love for coffee. Starbucks Coffee Company is an equal opportunity employer, committed to providing reasonable accommodations and creating an inclusive environment for all its partners and customers.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Availability to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality control and safety
- Experience interacting constantly with and fulfilling customer requests
- Experience preparing and coaching preparation of food and beverages
- Experience delegating tasks to employees or coordinating their work
- Ability to direct others effectively
- Ability to work as part of a team
- Ability to build relationships
Job Qualifications
- Six months of experience in a customer-facing role
- Six months experience delegating and coordinating tasks for two or more employees
- Effective oral communication skills
- Ability to learn quickly
- Strong interpersonal and relationship-building skills
- Knowledge of retail environment
- Ability to work collaboratively as part of a team
Job Duties
- Lead and direct store team members during shifts
- Ensure preparation and quality of beverages and food products according to standard recipes
- Delegate tasks and coordinate workflow among employees
- Maintain store safety, security, and adherence to operating policies
- Provide coaching and development to team members
- Handle customer interactions and resolve issues promptly
- Manage cash handling and store opening and closing procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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