Job Overview
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Starbucks equity program
Educational tuition coverage
student loan resources
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for its dedication to crafting the world's finest coffee while fostering meaningful connections within communities. Founded with a mission to create a warm and welcoming environment, Starbucks has grown into a premium coffee retailer known for its exceptional beverages, innovative products, and commitment to social responsibility. As a leader in the specialty coffee industry, Starbucks operates thousands of stores worldwide, each designed to be a neighborhood gathering place where people come together to enjoy high-quality coffee and exceptional customer service.
At Starbucks, the role of a Shift Supervisor is pivotal in maintaining the brand's reputation for excellence and community spirit. A Shift Supervisor leads with both craft and heart, ensuring each coffeehouse is a welcoming space that sparks connection and brightens customers' days. This position is perfect for individuals passionate about customer service, leadership, and the coffee culture. As a Shift Supervisor, you will manage your team during shifts, oversee daily operations, and uphold Starbucks' high standards in product quality, safety, and store policies.
This role involves coaching and preparing beverages and food items according to Starbucks' recipes or customized customer preferences. It also requires delegating tasks and coordinating team efforts to ensure smooth and efficient service. Flexibility is crucial, as shifts may include early mornings, evenings, weekends, nights, or holidays. This position is not only about managing operations but about contributing to a culture that values every partner’s growth and development.
Starbucks is deeply invested in its partners' growth journeys, offering developmental experiences and industry-leading benefits, including comprehensive medical coverage, paid parental leave, retirement plans, and tuition assistance programs. The company promotes an inclusive work environment, embracing diversity across race, color, religion, gender, and more. Starbucks is committed to accommodating individuals with disabilities and supports a respectful workplace where all partners can thrive.
Joining Starbucks as a Shift Supervisor means becoming part of a dedicated team that prioritizes community, craftsmanship, and continuous improvement. This role offers an opportunity to grow professionally within an internationally respected brand while making a positive impact on both customers and colleagues. With a competitive compensation structure based on geographic location and individual experience, Starbucks ensures that partners are fairly rewarded for their contributions.
Embracing this leadership role within Starbucks means you will be at the heart of the action, creating memorable customer experiences with every cup poured and every interaction made. Your ability to lead, connect, and inspire will help ensure that Starbucks remains a beloved community hub and market leader in specialty coffee. This is more than a job—it is a chance to be part of a culture that crafts meaningful moments, one cup at a time.
At Starbucks, the role of a Shift Supervisor is pivotal in maintaining the brand's reputation for excellence and community spirit. A Shift Supervisor leads with both craft and heart, ensuring each coffeehouse is a welcoming space that sparks connection and brightens customers' days. This position is perfect for individuals passionate about customer service, leadership, and the coffee culture. As a Shift Supervisor, you will manage your team during shifts, oversee daily operations, and uphold Starbucks' high standards in product quality, safety, and store policies.
This role involves coaching and preparing beverages and food items according to Starbucks' recipes or customized customer preferences. It also requires delegating tasks and coordinating team efforts to ensure smooth and efficient service. Flexibility is crucial, as shifts may include early mornings, evenings, weekends, nights, or holidays. This position is not only about managing operations but about contributing to a culture that values every partner’s growth and development.
Starbucks is deeply invested in its partners' growth journeys, offering developmental experiences and industry-leading benefits, including comprehensive medical coverage, paid parental leave, retirement plans, and tuition assistance programs. The company promotes an inclusive work environment, embracing diversity across race, color, religion, gender, and more. Starbucks is committed to accommodating individuals with disabilities and supports a respectful workplace where all partners can thrive.
Joining Starbucks as a Shift Supervisor means becoming part of a dedicated team that prioritizes community, craftsmanship, and continuous improvement. This role offers an opportunity to grow professionally within an internationally respected brand while making a positive impact on both customers and colleagues. With a competitive compensation structure based on geographic location and individual experience, Starbucks ensures that partners are fairly rewarded for their contributions.
Embracing this leadership role within Starbucks means you will be at the heart of the action, creating memorable customer experiences with every cup poured and every interaction made. Your ability to lead, connect, and inspire will help ensure that Starbucks remains a beloved community hub and market leader in specialty coffee. This is more than a job—it is a chance to be part of a culture that crafts meaningful moments, one cup at a time.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without accommodation
- Available to work flexible hours including mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverages, cash handling, and safety
- Prepare and coach beverage and food preparation according to recipes or customer customizations
- Six months of customer service experience
- Six months of supervisory or team coordination experience
Job Qualifications
- Six months of experience interacting with and fulfilling customer requests
- Six months of experience delegating tasks and coordinating employees
- Ability to direct the work of others
- Effective oral communication skills
- Strong interpersonal skills
- Knowledge of retail environment
- Ability to work as part of a team and build relationships
Job Duties
- Lead team members during shifts to ensure effective and efficient store operations
- Prepare and coach the preparation of food and beverages to meet Starbucks standards
- Delegate tasks to other employees and coordinate team activities
- Maintain store operating policies including quality, cash handling, safety, and security
- Provide excellent customer service and address customer needs promptly
- Foster a welcoming and inclusive environment for customers and partners
- Ensure compliance with health and safety regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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