Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan with employer match
Company stock purchase program
Equity program
Tuition coverage for bachelor’s degree
student loan management resources
backup care
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain known for crafting the world’s finest coffee and creating meaningful moments for its customers. Established with a mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—Starbucks has become synonymous with quality and community. As a leader in the retail coffee industry, Starbucks operates thousands of stores worldwide, each dedicated to providing a warm and welcoming space where every cup of coffee sparks connection and joy among customers. The company prides itself on its commitment to ethical sourcing, environmental stewardship, and fostering a diverse and inclusive workplace culture.
The role of a Shift Supervisor at Starbucks is integral to maintaining the high standards of service and product quality the brand is known for. This position offers an exciting opportunity for individuals passionate about coffee, customer service, and leadership to make a significant impact within their community. As a Shift Supervisor, you will lead your team with craft and heart, ensuring that every customer enjoys a delightful experience in the coffeehouse. This includes overseeing store operations, coaching baristas, managing inventory, and upholding safety and security standards.
In addition to cultivating an inviting atmosphere for customers, you will play a key role in motivating and guiding your team to meet performance goals and deliver consistent quality. Starbucks values personal and professional growth; therefore, this role provides numerous developmental experiences and industry-leading benefits to support your journey. Employment as a Shift Supervisor at Starbucks typically offers competitive hourly wages with geographic considerations and a comprehensive benefits package, including healthcare coverage, paid leave, retirement plans, educational opportunities, and more.
This position requires flexibility to work various shifts, including early mornings, evenings, weekends, and holidays. You will need to bring strong interpersonal and communication skills, the ability to direct and coordinate tasks among team members, and a solid understanding of retail environments. Your leadership will contribute to building strong relationships both within your team and with customers, reinforcing Starbucks as a preferred destination for coffee lovers.
Overall, joining Starbucks as a Shift Supervisor not only means leading a team in delivering exceptional coffee experiences but also becoming part of a company that invests in its partners' well-being, growth, and success. This role is perfect for motivated individuals eager to advance their careers in retail management within a supportive and dynamic company culture.
The role of a Shift Supervisor at Starbucks is integral to maintaining the high standards of service and product quality the brand is known for. This position offers an exciting opportunity for individuals passionate about coffee, customer service, and leadership to make a significant impact within their community. As a Shift Supervisor, you will lead your team with craft and heart, ensuring that every customer enjoys a delightful experience in the coffeehouse. This includes overseeing store operations, coaching baristas, managing inventory, and upholding safety and security standards.
In addition to cultivating an inviting atmosphere for customers, you will play a key role in motivating and guiding your team to meet performance goals and deliver consistent quality. Starbucks values personal and professional growth; therefore, this role provides numerous developmental experiences and industry-leading benefits to support your journey. Employment as a Shift Supervisor at Starbucks typically offers competitive hourly wages with geographic considerations and a comprehensive benefits package, including healthcare coverage, paid leave, retirement plans, educational opportunities, and more.
This position requires flexibility to work various shifts, including early mornings, evenings, weekends, and holidays. You will need to bring strong interpersonal and communication skills, the ability to direct and coordinate tasks among team members, and a solid understanding of retail environments. Your leadership will contribute to building strong relationships both within your team and with customers, reinforcing Starbucks as a preferred destination for coffee lovers.
Overall, joining Starbucks as a Shift Supervisor not only means leading a team in delivering exceptional coffee experiences but also becoming part of a company that invests in its partners' well-being, growth, and success. This role is perfect for motivated individuals eager to advance their careers in retail management within a supportive and dynamic company culture.
Job Requirements
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality food and beverage preparation and cash handling
- Six months of customer interaction experience
- Six months of experience delegating or coordinating tasks of two or more employees
- Ability to follow safety and security protocols
- Willingness to work in a fast-paced environment
Job Qualifications
- Six months of experience working directly with customers
- At least six months of experience managing or delegating tasks to employees
- Effective oral communication skills
- Strong interpersonal and team-building abilities
- Basic knowledge of the retail environment
- Ability to learn quickly and adapt
- Ability to build positive relationships with customers and team members
Job Duties
- Lead the team during shifts to ensure operational excellence
- Provide coaching and training to partners on beverage and food preparation standards
- Manage cash handling and maintain store safety and security
- Oversee inventory management and product quality assurance
- Foster a welcoming and customer-focused environment
- Delegate tasks and coordinate activities among team members
- Ensure compliance with company policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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