Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Paid vacation
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain celebrated for its dedication to crafting the world’s finest coffee and creating meaningful moments for its customers. Founded with the mission of inspiring and nurturing the human spirit one person, one cup, and one neighborhood at a time, Starbucks has grown to become a leader in the specialty coffee retail industry. With thousands of stores in numerous countries, Starbucks continually strives to provide a warm and welcoming environment where customers can connect, unwind, and enjoy premium quality coffee and food products. The company takes pride in its inclusive work culture, commitment to social responsibility, and focus on partner (employee) development and well-being.
As a shift supervisor at Starbucks, you will play a pivotal role in delivering exceptional customer experiences while fostering a positive and productive atmosphere within the store. This leadership position entails guiding and supporting your team through each shift, ensuring that all operations meet the high standards Starbucks is known for, including quality beverage and food preparation, store safety, and customer service excellence. Your ability to lead with both craftsmanship and empathy will help make your coffeehouse a community gathering spot where every customer feels valued and every partner feels empowered.
The shift supervisor position is designed for individuals who are passionate about coffee and customer engagement, possess strong communication and interpersonal skills, and can effectively manage a team in a fast-paced retail environment. You will be responsible for delegating tasks, coaching team members on Starbucks’ recipe and service standards, and maintaining operational efficiency. Starbucks invests significantly in the growth and development of its partners, offering a range of industry-leading benefits, including comprehensive health coverage, tuition reimbursement, paid parental leave, and retirement plans. This role provides not only competitive compensation aligned with location but also meaningful career advancement opportunities within the global coffee giant. Joining Starbucks means becoming part of a diverse community dedicated to excellence, inclusion, and continuous learning, making it an ideal workplace for those looking to build a rewarding career in hospitality and retail management.
As a shift supervisor at Starbucks, you will play a pivotal role in delivering exceptional customer experiences while fostering a positive and productive atmosphere within the store. This leadership position entails guiding and supporting your team through each shift, ensuring that all operations meet the high standards Starbucks is known for, including quality beverage and food preparation, store safety, and customer service excellence. Your ability to lead with both craftsmanship and empathy will help make your coffeehouse a community gathering spot where every customer feels valued and every partner feels empowered.
The shift supervisor position is designed for individuals who are passionate about coffee and customer engagement, possess strong communication and interpersonal skills, and can effectively manage a team in a fast-paced retail environment. You will be responsible for delegating tasks, coaching team members on Starbucks’ recipe and service standards, and maintaining operational efficiency. Starbucks invests significantly in the growth and development of its partners, offering a range of industry-leading benefits, including comprehensive health coverage, tuition reimbursement, paid parental leave, and retirement plans. This role provides not only competitive compensation aligned with location but also meaningful career advancement opportunities within the global coffee giant. Joining Starbucks means becoming part of a diverse community dedicated to excellence, inclusion, and continuous learning, making it an ideal workplace for those looking to build a rewarding career in hospitality and retail management.
Job Requirements
- maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- available to work flexible hours including early mornings evenings weekends nights and or holidays
- meet store operating policies and standards including quality beverage and food production cash handling and store safety and security with or without reasonable accommodations
- experience in a position that required constant interaction with and fulfilling customer requests for at least six months
- prepare and coach preparation of food and beverages to standard or customized recipes
- experience delegating tasks to or coordinating two or more employees for at least six months
Job Qualifications
- six months of experience in a customer-facing role
- six months of experience delegating or coordinating tasks among employees
- effective oral communication skills
- ability to direct the work of others
- strong interpersonal skills
- ability to work collaboratively as part of a team
- knowledge of the retail environment
Job Duties
- lead store operations during shifts to ensure productivity and customer satisfaction
- coach and mentor team members on beverage and food preparation standards
- manage cash handling and store security procedures
- delegate and coordinate tasks among employees effectively
- maintain store cleanliness and compliance with health and safety regulations
- foster a positive and inclusive team environment
- provide excellent customer service and build community connections
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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