
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid parental leave
Paid vacation
sick leave
Retirement Plan
stock purchase program
Tuition coverage
Job Description
Starbucks Coffee Company is a global leader in the coffeehouse industry, renowned for crafting the world’s finest coffee and creating meaningful moments for its customers. Established with a commitment to quality and community, Starbucks has become synonymous with not just premium coffee but also with fostering a warm, welcoming environment where people can connect and experience a sense of belonging. As a publicly traded company with thousands of stores worldwide, Starbucks continues to innovate in coffee roasting, customer experience, and employee development, making it a top employer in the food and beverage sector. This position is a part-time or full-time employment opportunity, with compensation starting typically at the entry point of the pay range based on geographic location and individual experience and qualifications. Starbucks investing in its partners by offering industry-leading benefits and developmental experiences is a testament to its commitment to the growth and well-being of its workforce.
The role of a Shift Supervisor at Starbucks is pivotal in leading store operations and fostering a community environment that reflects Starbucks’ values. As a Shift Supervisor, you will guide your team by example, ensuring that every beverage and food item meets Starbucks’ high-quality standards while also maintaining smooth store operations including cash handling, safety, and security. This role demands an individual who is passionate about excellent customer service and capable of managing and motivating a team to deliver memorable customer experiences. You will have the opportunity to coach and develop store partners, delegating tasks effectively and creating a positive work atmosphere where teamwork and interpersonal relationships thrive. The position also emphasizes flexibility, as it requires availability to work various shifts including early mornings, evenings, weekends, nights, and holidays. This flexibility ensures that Starbucks can provide a consistent and exceptional experience to customers at all times.
In addition to managing daily store operations, the Shift Supervisor plays an important role in upholding company policies and standards, including adapting food and beverage recipes to meet customer preferences and needs, thus ensuring customer satisfaction is at the forefront. You will be expected to lead with both craft and heart by fostering a space where partners feel valued and customers feel welcomed and engaged. Starbucks strongly supports your career growth with access to comprehensive benefits such as medical, dental, and vision insurance, life insurance options, paid parental leave, vacation and sick leave, and participation in retirement plans with employer matching. A significant benefit includes Starbucks’ College Achievement Plan that offers 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program, empowering partners with educational advancement opportunities. Other financial and well-being benefits like emergency savings, stock purchase programs, and backup care add to the holistic support Starbucks provides its partners.
As an equal opportunity employer, Starbucks values diversity, inclusion, and equity, providing reasonable accommodations to applicants with disabilities and actively encouraging candidates of all backgrounds to apply. This approach ensures a respectful and supportive work environment that mirrors the inclusive culture Starbucks strives to cultivate within its stores and communities.
The role of a Shift Supervisor at Starbucks is pivotal in leading store operations and fostering a community environment that reflects Starbucks’ values. As a Shift Supervisor, you will guide your team by example, ensuring that every beverage and food item meets Starbucks’ high-quality standards while also maintaining smooth store operations including cash handling, safety, and security. This role demands an individual who is passionate about excellent customer service and capable of managing and motivating a team to deliver memorable customer experiences. You will have the opportunity to coach and develop store partners, delegating tasks effectively and creating a positive work atmosphere where teamwork and interpersonal relationships thrive. The position also emphasizes flexibility, as it requires availability to work various shifts including early mornings, evenings, weekends, nights, and holidays. This flexibility ensures that Starbucks can provide a consistent and exceptional experience to customers at all times.
In addition to managing daily store operations, the Shift Supervisor plays an important role in upholding company policies and standards, including adapting food and beverage recipes to meet customer preferences and needs, thus ensuring customer satisfaction is at the forefront. You will be expected to lead with both craft and heart by fostering a space where partners feel valued and customers feel welcomed and engaged. Starbucks strongly supports your career growth with access to comprehensive benefits such as medical, dental, and vision insurance, life insurance options, paid parental leave, vacation and sick leave, and participation in retirement plans with employer matching. A significant benefit includes Starbucks’ College Achievement Plan that offers 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program, empowering partners with educational advancement opportunities. Other financial and well-being benefits like emergency savings, stock purchase programs, and backup care add to the holistic support Starbucks provides its partners.
As an equal opportunity employer, Starbucks values diversity, inclusion, and equity, providing reasonable accommodations to applicants with disabilities and actively encouraging candidates of all backgrounds to apply. This approach ensures a respectful and supportive work environment that mirrors the inclusive culture Starbucks strives to cultivate within its stores and communities.
Job Requirements
- maintain regular attendance and punctuality with or without accommodation
- available to work flexible hours that may include early mornings, evenings, weekends, nights, and holidays
- meet store policies including quality, cash handling, safety, and security standards
- six months of customer interaction experience
- six months of experience delegating tasks to two or more employees
- effective oral communication skills
- strong teamwork abilities
Job Qualifications
- six months of experience in customer-facing roles
- six months of experience delegating and coordinating tasks
- ability to direct and motivate a team
- strong interpersonal and communication skills
- knowledge of retail store operations
- ability to learn quickly
- ability to build positive relationships
Job Duties
- lead and coordinate the work of the store team
- ensure quality beverage and food preparation according to Starbucks standards
- manage cash handling procedures and store safety protocols
- coach and support team members in their roles
- maintain consistent attendance and punctuality
- adapt to flexible working schedules including early mornings, evenings, weekends, nights, and holidays
- foster a welcoming and inclusive environment for customers and partners
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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