
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.37 - $21.99
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
tuition coverage for bachelor's degree
backup care
Financial well-being tools
Job Description
Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for crafting the world’s finest coffee and creating meaningful moments of connection for its customers. Established with a passion for quality and community, Starbucks operates thousands of stores worldwide, providing a warm and welcoming environment where customers can relax, socialize, and enjoy expertly prepared beverages and food items. The company is dedicated to fostering a culture of inclusion, respect, and sustainability, making it a top employer in the retail and food service sectors. Starbucks not only prioritizes customer experience but also invests heavily in the growth and well-being of its employees, known as partners, through comprehensive benefits and opportunities for career development.
As a Shift Supervisor at Starbucks, you will play a vital role in leading both the day-to-day operations of your coffeehouse and the team that brings it to life. This position is perfect for those who are passionate about delivering exceptional customer service and quality products while fostering a positive, team-oriented atmosphere. Your leadership will ensure that every shift runs smoothly, creating a welcoming space where community members can connect over their favorite beverages. You will be responsible for coaching and preparing food and beverages to Starbucks’ high standards, managing cash handling procedures, and maintaining store safety and security. This is a dynamic position that requires flexibility, as you will work varied shifts including early mornings, evenings, weekends, nights, and holidays.
Starbucks values partners who can direct others effectively and learn quickly in a fast-paced retail environment. Strong interpersonal skills and the ability to build relationships with team members and customers alike are essential. Being a Shift Supervisor means you are not only a leader but also a role model who influences the culture and success of your store. You will delegate tasks, coordinate with team members, and ensure that operational standards are consistently met or exceeded.
The company offers a compelling employment package that includes medical, dental, and vision insurance, along with life insurance and disability coverage. You will enjoy paid parental leave, paid vacation, sick time, and additional pay for work on observed holidays. Starbucks also supports its partners with a 401(k) retirement plan with employer matching, stock purchase options, and a unique educational benefit program that covers 100% of tuition for a first-time bachelor’s degree through Arizona State University’s online program. Moreover, emergency savings programs, financial well-being tools, and backup care support are available to help you balance work and life responsibilities.
Inclusion is a cornerstone of Starbucks’ hiring philosophy. The company is an equal opportunity employer that considers qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Reasonable accommodations are provided for applicants with disabilities to ensure a fair hiring process. Joining Starbucks means becoming part of a global community dedicated to making a positive impact on both people and the planet, while also advancing your own career in an empowering environment.
As a Shift Supervisor at Starbucks, you will play a vital role in leading both the day-to-day operations of your coffeehouse and the team that brings it to life. This position is perfect for those who are passionate about delivering exceptional customer service and quality products while fostering a positive, team-oriented atmosphere. Your leadership will ensure that every shift runs smoothly, creating a welcoming space where community members can connect over their favorite beverages. You will be responsible for coaching and preparing food and beverages to Starbucks’ high standards, managing cash handling procedures, and maintaining store safety and security. This is a dynamic position that requires flexibility, as you will work varied shifts including early mornings, evenings, weekends, nights, and holidays.
Starbucks values partners who can direct others effectively and learn quickly in a fast-paced retail environment. Strong interpersonal skills and the ability to build relationships with team members and customers alike are essential. Being a Shift Supervisor means you are not only a leader but also a role model who influences the culture and success of your store. You will delegate tasks, coordinate with team members, and ensure that operational standards are consistently met or exceeded.
The company offers a compelling employment package that includes medical, dental, and vision insurance, along with life insurance and disability coverage. You will enjoy paid parental leave, paid vacation, sick time, and additional pay for work on observed holidays. Starbucks also supports its partners with a 401(k) retirement plan with employer matching, stock purchase options, and a unique educational benefit program that covers 100% of tuition for a first-time bachelor’s degree through Arizona State University’s online program. Moreover, emergency savings programs, financial well-being tools, and backup care support are available to help you balance work and life responsibilities.
Inclusion is a cornerstone of Starbucks’ hiring philosophy. The company is an equal opportunity employer that considers qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Reasonable accommodations are provided for applicants with disabilities to ensure a fair hiring process. Joining Starbucks means becoming part of a global community dedicated to making a positive impact on both people and the planet, while also advancing your own career in an empowering environment.
Job Requirements
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights, and holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling, and store safety
- Experience interacting with customers for at least six months
- Experience delegating or coordinating tasks of multiple employees
- Ability to prepare and coach food and beverage preparation to standard or customized recipes
Job Qualifications
- Six months of experience working in a customer-facing role
- Six months of experience delegating tasks or coordinating work among multiple employees
- Effective oral communication skills
- Ability to lead and direct others effectively
- Strong interpersonal and team collaboration skills
- Ability to learn quickly and adapt in a retail environment
- Knowledge of retail operations and customer service
Job Duties
- Lead shifts by directing and coordinating tasks of employees
- Prepare and coach the preparation of food and beverages according to standard recipes or customer customizations
- Ensure quality customer service is delivered consistently
- Handle cash and store security procedures
- Maintain store operations in compliance with policies and standards
- Foster a team environment through strong interpersonal and communication skills
- Support store safety and cleanliness standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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