Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
employee discount
Paid training
Career development opportunities
supportive work environment
recognition programs
Health and safety protocols
Job Description
Starbucks is a globally recognized coffeehouse chain that has become synonymous with high-quality coffee and exceptional customer experience. Founded in 1971 in Seattle, Starbucks has consistently strived to create a welcoming third place between home and work for customers. The company emphasizes values such as integrity, honesty, and respect not only for its customers but also for its partners (employees). Starbucks operates thousands of stores worldwide and remains committed to fostering a positive work environment where partners can grow professionally and personally while serving excellent products. The Pleasant Prairie Premium Outlets location continues this tradition by providing customers with a memorable coffee experience in a vibrant shopping environment.
The role at Starbucks Pleasant Prairie Premium Outlets is designed for an individual eager to contribute to the store’s success through leadership, teamwork, and dedication to the brand’s mission. This position acts with integrity and serves as a role model during periods of high volume or unusual events, ensuring operations run smoothly and standards are consistently met. The individual in this role is responsible for anticipating customer and store needs, supporting new partner training, and fostering a positive and supportive team environment. This role requires delivering legendary customer service by understanding and meeting customer needs while maintaining quality and safety standards. Organizing opening and closing duties and adhering strictly to operational policies including cash handling and safety is crucial.
The successful candidate will also have the opportunity to engage in continuous coaching and feedback with the team, enhancing partner performance and morale. This role plays a pivotal part in ensuring operational excellence through the use of operational tools and by recognizing the accomplishments of both individuals and teams. Attention to detail and maintaining punctual attendance are essential to uphold the high standards that customers expect from Starbucks. This position offers a dynamic and engaging work environment that values teamwork, communication, and leadership.
With flexibility required for working various shifts including early mornings, evenings, weekends, nights, and holidays, this position caters to individuals ready to embrace varied schedules. Those with prior experience in customer service, particularly in retail or restaurant environments, will find this role well-suited to apply their skills and grow within a reputable and customer-focused company. Starbucks is committed to supporting its partners with a positive atmosphere, opportunities for advancement, and a strong community connection. Join Starbucks Pleasant Prairie Premium Outlets to become a part of a globally respected company dedicated to quality and community presence.
The role at Starbucks Pleasant Prairie Premium Outlets is designed for an individual eager to contribute to the store’s success through leadership, teamwork, and dedication to the brand’s mission. This position acts with integrity and serves as a role model during periods of high volume or unusual events, ensuring operations run smoothly and standards are consistently met. The individual in this role is responsible for anticipating customer and store needs, supporting new partner training, and fostering a positive and supportive team environment. This role requires delivering legendary customer service by understanding and meeting customer needs while maintaining quality and safety standards. Organizing opening and closing duties and adhering strictly to operational policies including cash handling and safety is crucial.
The successful candidate will also have the opportunity to engage in continuous coaching and feedback with the team, enhancing partner performance and morale. This role plays a pivotal part in ensuring operational excellence through the use of operational tools and by recognizing the accomplishments of both individuals and teams. Attention to detail and maintaining punctual attendance are essential to uphold the high standards that customers expect from Starbucks. This position offers a dynamic and engaging work environment that values teamwork, communication, and leadership.
With flexibility required for working various shifts including early mornings, evenings, weekends, nights, and holidays, this position caters to individuals ready to embrace varied schedules. Those with prior experience in customer service, particularly in retail or restaurant environments, will find this role well-suited to apply their skills and grow within a reputable and customer-focused company. Starbucks is committed to supporting its partners with a positive atmosphere, opportunities for advancement, and a strong community connection. Join Starbucks Pleasant Prairie Premium Outlets to become a part of a globally respected company dedicated to quality and community presence.
Job Requirements
- Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
- Available to work flexible hours including early mornings, evenings, weekends, nights and holidays
- Meet store operating policies and standards including quality beverages and food products, cash handling and store safety with or without reasonable accommodation
- Six months of experience in a customer-facing role fulfilling customer requests
- Comply with coaching and modeling dress code including tattoos, piercings and hair colors
- Prepare and coach preparation of food and beverages according to standards and customizations
- At least six months experience delegating tasks and coordinating two or more employees
Job Qualifications
- Customer service experience in a retail or restaurant environment for at least one year
- Effective oral communication skills
- Strong interpersonal skills
- Ability to work as part of a team
- Knowledge of the retail environment
- Ability to build relationships
- Ability to learn quickly
Job Duties
- Act with integrity, honesty and knowledge that promote Starbucks culture, values and mission
- Maintain a calm demeanor during high volume or unusual events to keep store operating to standard
- Anticipate customer and store needs by evaluating environment and customers for cues and communicating to manager
- Assist with new partner training by reinforcing performance and giving respectful coaching
- Contribute to positive team environment by recognizing changes in partner morale and communicating to manager
- Provide clear, specific, timely and respectful coaching and feedback to partners to ensure operational excellence
- Deliver legendary customer service by acting with a customer comes first attitude and connecting with customers
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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