SHIFT SUPERVISOR (NIGHT)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $16.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established restaurant and food service company known for its commitment to quality, excellent customer service, and community-oriented values. With a strong regional presence, Braum's has built a reputable brand centered around delivering fresh, high-quality food products and a memorable dining experience. The company prides itself on fostering a positive work environment where employees can grow professionally while contributing to the company’s vision and mission. Braum's emphasizes the importance of leadership at every level to ensure operational success and customer satisfaction.

The position of Shift Supervisor at Braum's is a vital role within the management team, designed for those who are passionate about leading others and contributing to the overall success of the restaurant. This role is ideal for a positive, energetic individual seeking a rewarding career with competitive compensation and opportunities for advancement. Shift Supervisors play a critical role in executing Braum's brand strategy by promoting the company's vision, mission, and values. They are responsible for ensuring a great customer experience, maximizing sales, and supporting their team members. The Shift Supervisor’s work schedule is based on a rotating 3-week plan, typically involving a 45-hour work week, with shifts scheduled from 2:00 pm until close.

Shift Supervisors at Braum's lead by example, teaching, coaching, and providing leadership to store crew members. Their responsibilities include overseeing the food service operations, grocery market, and fountain sales during their shifts. They actively participate in monitoring inventory, managing kitchen equipment, and maintaining safety and cleanliness standards to ensure smooth daily operations. Furthermore, they take shared responsibility for enforcing Braum’s store policies and practices to create a consistent and welcoming environment for both customers and employees.

At Braum's, a Shift Supervisor is expected to possess strong interpersonal and communication skills that allow them to effectively interact with both their team and leadership. The ideal candidate is customer-focused, highly organized, detail-oriented, and demonstrates a strong work ethic with integrity. They should be capable of fostering a positive work environment built on trust and respect, adapting to meet the needs of customers and employees alike. Braum's values individuals who show discipline in follow-up and follow-through, take initiative, and are goal-oriented.

This role offers an hourly wage between $15.50 and $16.00, which equates to an annual salary range of approximately $40,000 to $43,000. Braum's enhances this compensation with an excellent benefits package and a top-of-the-line bi-weekly bonus program, rewarding employees for their hard work and dedication. Benefits include medical, dental, and vision insurance, 401k retirement planning with company match, short-term disability insurance, paid vacations, product discounts, and more.

Overall, the Shift Supervisor role at Braum's is an excellent career opportunity for someone eager to grow within the restaurant management field, contribute to a well-respected company, and enjoy a supportive, rewarding work environment.

Job Requirements

  • Must be at least 21 years old
  • High school diploma or G.E.D.
  • Minimum 1 year of food service or retail experience
  • Ability to work rotating shifts including evenings
  • Strong communication and leadership skills
  • Ability to adapt to customer and employee needs and store environment conditions
  • Pass a criminal background check and job-fit assessment

Job Qualifications

  • High school diploma or G.E.D.
  • Minimum 1 year of relevant experience in food service or retail
  • Strong customer focus
  • Ability to build and develop a successful team
  • Effective communication skills with leadership team members
  • Organized, detailed and able to follow practices and procedures
  • Positive approach to training and development

Job Duties

  • Teach, coach and provide leadership to store crew members
  • Maximize store sales through customer satisfaction and food quality
  • Oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • Actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • Share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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