SHIFT SUPERVISOR (NIGHT)

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.50 - $16.00
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Work Schedule

Rotating Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k retirement planning with company match
short-term disability insurance
Paid Vacations
Product discounts

Job Description

Braum's is a well-established and highly regarded restaurant and grocery market chain known for its commitment to quality, customer satisfaction, and community values. Founded many years ago, Braum's has grown to become a trusted name in the food service industry, offering a unique blend of fresh-made food products, grocery items, and exceptional customer service. The company prides itself on its core values and mission, aiming to deliver not just great food but a memorable experience to every guest who walks through its doors.

The Shift Supervisor position at Braum's is a pivotal role within the company, designed for individuals who have a passion for leadership, customer service, and operational excellence. This role requires a positive and energetic individual who is eager to contribute to a dynamic team environment. As a Shift Supervisor, you will be entrusted with the important responsibility of executing the company's brand strategy while promoting its vision, mission, and values. Your leadership will directly influence the success of your store by fostering a workplace culture that prioritizes high-quality food, excellent customer service, and strong team collaboration.

This role offers an excellent compensation package with an hourly wage of $15.50 to $16.00, translating to an annual salary between $43,500 and $45,500. Braum's also provides a top-of-the-line bonus program paid bi-weekly, which reinforces its commitment to rewarding employees for their hard work and dedication. Additionally, the employment type includes a rotating shift schedule with workdays varying every three weeks, typically encompassing a 45-hour workweek. The Shift Supervisor reports directly to the Assistant Manager, working closely to ensure smooth store operations.

A key responsibility of the Shift Supervisor is to teach, coach, and provide effective leadership to the store's crew members. This includes maximizing store sales through outstanding customer satisfaction and maintaining high standards for food quality. The role involves overseeing the food service functions, grocery market activities, and fountain sales during their shift, ensuring that all operations run efficiently and safely. Active participation in monitoring inventory levels, kitchen equipment functionality, safety protocols, and cleanliness standards is also expected.

The ideal candidate will possess traits such as customer focus, strong work ethic with high standards of integrity, and a positive attitude toward team training and development. Effective communication skills, especially with leadership team members, are essential to foster a successful team environment built on trust and mutual respect. The candidate must be organized and detail-oriented, able to follow established practices and procedures, while adapting to both customer and employee needs swiftly.

Braum's values individuals who can take initiative, follow through on tasks, and consistently achieve goals. Retail experience and a minimum of one year of relevant management or supervisory experience are required. Candidates must hold a high school diploma or GED and be at least 21 years old to be eligible for this role.

Overall, the Shift Supervisor role at Braum's offers a rewarding career path for those who are motivated by leadership opportunities, enjoy working in a fast-paced food service environment, and seek to make a meaningful impact within a respected company. With a strong benefits package including medical, dental, and vision insurance, a 401k retirement plan with company match, and paid vacations, Braum's demonstrates its commitment to employee well-being and career growth. If you are looking for a vibrant workplace with potential for advancement and a culture that values its team members, Braum's is the ideal place to build your career.

Job Requirements

  • Must be at least 21 years old
  • minimum one year of related experience
  • high school diploma or GED
  • ability to work rotating shifts including evenings
  • strong leadership skills
  • ability to pass a criminal background check and job-fit assessment

Job Qualifications

  • High school diploma or GED
  • at least one year of supervisory or management experience
  • effective communication skills
  • ability to build a successful team environment
  • strong customer focus
  • positive approach to training and developing team members
  • organized and detail-oriented
  • ability to adapt to varying customer and employee needs
  • retail experience

Job Duties

  • Teach, coach and provide leadership to the store crew members
  • maximize store sales through customer satisfaction and food quality
  • oversee the shift operations of Braum's food service function, grocery market and fountain sales
  • actively participate in monitoring inventory and supply levels, kitchen equipment, safety and cleanliness as needed
  • share in responsibility for ensuring that Braum's store policies and practices are implemented and followed accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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