Waffle House logo

Shift Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Up to $19.25
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Medical
Dental
Vision
Life insurance
Employee assistance program
Paid Maternity Leave

Job Description

Waffle House is a renowned American restaurant chain that has been serving its guests delicious breakfast and comfort food for over 65 years. Famous for its 24/7 service, welcoming atmosphere, and commitment to quality, Waffle House has built a strong reputation in the restaurant industry. The company operates numerous locations across the United States and prides itself not only on delivering excellent food but also on prioritizing people – both their customers and employees. Waffle House is more than just a place to eat; it is a place where community, respect, and opportunity thrive. It is a people-first business focused on ensuring every guest enjoys a memorable experience while employees find a supportive and growth-oriented work environment.

At Waffle House, the role of Shift Supervisor is critical in maintaining the seamless and quality service the brand is known for. This position is full-time, offering wages up to $19.25 per hour, and provides a rewarding career with various benefits including paid time off, medical, dental, vision, life insurance, and more. As a Shift Supervisor, you will be the driving force behind delivering the Waffle House experience, taking responsibility for customer service, food preparation, and ensuring the restaurant remains clean and inviting. This role involves hands-on work where you'll be on your feet, actively engaged in taking orders, preparing food to order, coaching the team, and fostering a collaborative environment. Shift Supervisors not only lead by example but also serve as coaches to servers and cooks, helping develop skills and ensure operational smoothness. Availability to work some weekends and holidays is necessary as these are the busiest times.

The company values positivity and teamwork, expecting Shift Supervisors to embody these traits while being strong leaders and team players. Being entry-level friendly, Waffle House welcomes enthusiastic individuals aged 16 and above, even if they have no prior experience. The job offers opportunities for advancement into management positions as well as stock ownership after one year, reflecting the brand's commitment to employee growth and investment. Employees benefit from flexible schedules, paid maternity leave after two years, employee assistance programs, and weekly pay via direct deposit or pay card. Joining Waffle House means becoming part of a strong, growing company dedicated to supporting their associates to build fulfilling careers in the hospitality industry.

Job Requirements

  • Entry level position with no experience required
  • Must be at least 16 years old
  • Positive and friendly attitude
  • Availability to work flexible schedules including weekends and some holidays
  • Ability to stand for long periods and perform active tasks
  • Strong team player mindset

Job Qualifications

  • Positive and friendly attitude
  • Ability to lead and coach team members
  • Basic food handling and preparation knowledge preferred
  • Strong communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Enthusiasm for customer service and teamwork
  • Minimum age of 16 years

Job Duties

  • Take orders from customers
  • Prepare food to order and perform food preparation tasks
  • Ensure the restaurant is clean and inviting
  • Deliver effective coaching to server and cook teams
  • Act as a leader and team player during shifts
  • Maintain smooth operations during busy times including weekends and holidays
  • Support team environment and customer satisfaction

Job Criteria

Experience

No experience required


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