Starbucks logo

Shift Supervisor

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $25.72 - $29.19
clock

Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Company equity program
Tuition coverage
Student loan management
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company, a globally renowned coffeehouse chain, is dedicated to crafting the world’s finest coffee and creating meaningful moments for its customers. Founded in 1971 in Seattle, Washington, Starbucks has grown to become a leader in the specialty coffee industry, known not only for its high-quality beverages but also for its commitment to creating a warm and welcoming space where every cup of coffee sparks connection. This commitment underpins the company culture, which values community, sustainability, and the personal growth of its partners, the term Starbucks uses for its employees. With thousands of locations worldwide, Starbucks continues to innovate and set standards for coffee excellence and customer service in a retail environment.

The role of a Shift Supervisor at Starbucks is pivotal in ensuring that each store operates smoothly while providing customers an exceptional experience. This position blends leadership, customer service, and operational duties, requiring an individual who leads with both craft and heart. As a Shift Supervisor, you will be entrusted with creating a welcoming atmosphere in your coffeehouse, fostering a sense of community among partners and customers alike. Your leadership will make every shift an opportunity to brighten someone's day through quality beverages, food service, and an inviting environment.

This role offers an exciting growth journey, where you will be empowered through developmental experiences and supported by industry-leading benefits. Starbucks values continuous learning and offers partners pathways to enhance their skills and advance within the company. As a Shift Supervisor, you will coach and mentor team members, delegate tasks, and coordinate the busy workflow of a retail coffee shop, ensuring store policies and standards are met consistently. The job requires flexibility in scheduling, including the ability to work early mornings, evenings, weekends, holidays, and nights, reflecting the dynamic nature of the coffee industry.

Starbucks enhances the workplace experience by providing comprehensive benefits to its partners and their families. These include medical, dental, and vision coverage, life insurance options, disability benefits, paid parental leave, and vacation time that accrues with employment. Additionally, partners have access to financial well-being programs such as a 401(k) plan with employer match, stock purchase options, and emergency savings incentives. Starbucks also invests heavily in education, offering 100% tuition coverage for a first-time bachelor’s degree through a partnership with Arizona State University. This holistic approach to partner support distinguishes Starbucks and makes it a desirable employer for those seeking a rewarding career in the retail and foodservice sector.

In summary, joining Starbucks as a Shift Supervisor means becoming part of a company committed to quality, community, and career development. You will play a vital role in shaping customer experiences and contributing to the positive culture and success of your store. With a supportive work environment, robust benefits, and opportunities for personal and professional advancement, Starbucks offers a fulfilling and dynamic career path for those passionate about coffee and leadership.

Job Requirements

  • maintain regular and consistent attendance and punctuality
  • available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • meet store operating policies and standards including quality food and beverage service, cash handling, and safety
  • six months experience in a customer-facing role
  • six months experience delegating tasks or coordinating work of two or more employees
  • prepare and coach preparation of food and beverages to standard or customized recipes

Job Qualifications

  • ability to direct the work of others
  • effective oral communication skills
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships
  • knowledge of the retail environment
  • ability to learn quickly

Job Duties

  • maintain regular and consistent attendance and punctuality
  • work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • provide quality beverages and food products according to store policies and standards
  • handle cash transactions and ensure store safety and security
  • prepare and coach preparation of food and beverages to standard or customized recipes
  • delegate tasks and coordinate activities of two or more employees
  • foster a welcoming environment and lead the team effectively

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef