Starbucks logo

Shift Supervisor

Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Range $21.27 - $24.14
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Equity program
Educational tuition coverage
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse and specialty coffee industry, renowned for crafting the world’s finest coffee while fostering meaningful connections in every community it serves. Established as a premier coffee retailer, Starbucks has grown into a multinational corporation known not only for its high-quality coffee beverages and innovative store concepts but also for its strong commitment to partner (employee) growth, sustainability, and inclusivity. Operating thousands of stores worldwide, Starbucks continues to expand its footprint while maintaining its core values centered around creating warm, inviting spaces where customers can share experiences and build connections over exceptional coffee. The company’s dedication to service, quality, and community engagement has earned it a reputation as a beloved brand among coffee lovers and community members alike. Starbucks provides its partners with industry-leading benefits and developmental opportunities that empower them to advance their careers and personal goals.

As a shift supervisor at Starbucks, you play a pivotal role in leading with both craft and heart to ensure that your coffeehouse remains a welcoming space for your community. This role is not just about managing day-to-day operations but also about inspiring your team to deliver the Starbucks Experience through exceptional customer service, quality beverage and food preparation, and a safe and efficient working environment. You will be responsible for coordinating and delegating tasks among your team members to maintain smooth store operation during your shift, while fostering a culture of respect, teamwork, and continuous learning. Your leadership will directly impact the customer experience, making every shift a meaningful opportunity to brighten someone’s day with excellent service and outstanding beverages.

The shift supervisor position requires a flexible schedule, capable of supporting early mornings, evenings, weekends, nights, and holidays, reflecting the dynamic nature of the coffee retail industry. With at least six months of prior experience in a customer-facing role involving task delegation or supervisory responsibilities, you are equipped to handle store operations confidently while mentoring and supporting your team. Your knowledge of retail standards, ability to communicate effectively, and strong interpersonal skills enable you to build meaningful relationships with both customers and partners. Starbucks values your growth journey and offers extensive benefits including medical, dental, vision coverage, life insurance, paid leave, a 401(k) plan with employer match, a stock purchase program, and educational opportunities such as full tuition coverage for a bachelor’s degree through Arizona State University’s online program.

By joining Starbucks as a shift supervisor, you join a team dedicated to crafting the world’s finest coffee and fostering positive social impact. This role is ideal for individuals passionate about coffee, leadership, and community building who seek a challenging and rewarding career with a global leader in the coffee retail industry. Starbucks maintains a strong commitment to equal opportunity employment, diversity, and inclusion, ensuring a supportive workplace for all partners. Comprehensive accommodations are provided to support employees with disabilities, reflecting Starbucks’ dedication to accessible employment practices and partner well-being.

Job Requirements

  • maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • availability to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • adherence to store operating policies and standards including quality beverage and food preparation, cash handling and store safety with or without reasonable accommodations
  • at least six months of experience interacting with and fulfilling customer requests
  • at least six months of experience delegating tasks to other employees or coordinating tasks for two or more employees
  • ability to prepare and coach food and beverage preparation to standard or customized recipes

Job Qualifications

  • six months of experience in customer-facing roles with responsibility for task delegation or supervising two or more employees
  • strong interpersonal skills and ability to build relationships
  • effective oral communication skills
  • ability to work as part of a team
  • quick learning and adaptability
  • knowledge of the retail environment
  • ability to direct the work of others

Job Duties

  • lead shifts and oversee store operations to ensure a smooth and efficient customer experience
  • coach and prepare team members in the preparation of food and beverages according to standard recipes or customer customization
  • delegate tasks and coordinate activities of two or more employees during shifts
  • maintain quality control of beverages and food products
  • handle cash operations and ensure store safety and security standards are met
  • foster a welcoming and inclusive environment for customers and partners
  • support team development through effective communication and conflict resolution

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef