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Shift Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $21.27 - $24.14
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Holiday pay
401(k) retirement plan
stock purchase program
Equity program
Educational tuition coverage
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is a globally recognized leader in the coffeehouse and specialty coffee industry, renowned for crafting the world’s finest coffee while fostering meaningful connections in every community it serves. Established as a premier coffee retailer, Starbucks has grown into a multinational corporation known not only for its high-quality coffee beverages and innovative store concepts but also for its strong commitment to partner (employee) growth, sustainability, and inclusivity. Operating thousands of stores worldwide, Starbucks continues to expand its footprint while maintaining its core values centered around creating warm, inviting spaces where customers can share experiences and build connections over... Show More

Job Requirements

  • maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • availability to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
  • adherence to store operating policies and standards including quality beverage and food preparation, cash handling and store safety with or without reasonable accommodations
  • at least six months of experience interacting with and fulfilling customer requests
  • at least six months of experience delegating tasks to other employees or coordinating tasks for two or more employees
  • ability to prepare and coach food and beverage preparation to standard or customized recipes

Job Qualifications

  • six months of experience in customer-facing roles with responsibility for task delegation or supervising two or more employees
  • strong interpersonal skills and ability to build relationships
  • effective oral communication skills
  • ability to work as part of a team
  • quick learning and adaptability
  • knowledge of the retail environment
  • ability to direct the work of others

Job Duties

  • lead shifts and oversee store operations to ensure a smooth and efficient customer experience
  • coach and prepare team members in the preparation of food and beverages according to standard recipes or customer customization
  • delegate tasks and coordinate activities of two or more employees during shifts
  • maintain quality control of beverages and food products
  • handle cash operations and ensure store safety and security standards are met
  • foster a welcoming and inclusive environment for customers and partners
  • support team development through effective communication and conflict resolution

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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