Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.96 - $26.95
Benefits
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Payment for holidays
401K Plan with employer match
Discounted company stock program
Starbucks equity program
Incentivized emergency savings
Financial well-being tools
Tuition coverage
Student loan management
backup care
DACA reimbursement
Job Description
Starbucks Coffee Company is a globally recognized coffeehouse chain renowned for crafting the finest coffee and creating meaningful moments for customers worldwide. Established with a mission to inspire and nurture the human spirit one person, one cup, and one neighborhood at a time, Starbucks has grown into a beloved brand known for its quality products, ethical sourcing, and commitment to community engagement. The company operates thousands of stores across various countries, offering a wide range of coffee beverages, teas, food items, and merchandise in a cozy and welcoming atmosphere. Starbucks is distinguished not only by its premium coffee but also by its dedication to creating a warm and inclusive space where customers can connect and enjoy a moment of respite in their busy lives. The company invests heavily in its employees, known as partners, providing comprehensive benefits, career development opportunities, and fostering a culture that values diversity and inclusion.
The role of a Shift Manager at Starbucks is a pivotal position designed for individuals passionate about leadership, customer service, and business management within the vibrant environment of a busy coffeehouse. As a Shift Manager, you will lead with purpose and prepare for further growth opportunities within the company. This hands-on leadership role involves running daily store operations, managing a team of partners, and ensuring that every cup served meets Starbucks' high standards of quality and customer experience. You'll engage in mentoring, coaching, and training team members, helping them grow their skills and succeed in their roles. With a strong focus on creating a welcoming space for the community, you will be instrumental in fostering a positive store atmosphere where both customers and partners feel valued and motivated. This position also offers rich opportunities to develop business acumen, including managing sales targets, operational efficiency, and team performance. Starbucks provides industry-leading benefits that support you and your family, ranging from health coverage to educational assistance. The compensation for this role is competitive and reflective of your experience, skills, and location, with a focus on internal equity and market factors. Starbucks is an equal opportunity employer committed to diversity, equity, and inclusion, ensuring all qualified candidates are considered fairly and accommodated as needed throughout the hiring process.
The role of a Shift Manager at Starbucks is a pivotal position designed for individuals passionate about leadership, customer service, and business management within the vibrant environment of a busy coffeehouse. As a Shift Manager, you will lead with purpose and prepare for further growth opportunities within the company. This hands-on leadership role involves running daily store operations, managing a team of partners, and ensuring that every cup served meets Starbucks' high standards of quality and customer experience. You'll engage in mentoring, coaching, and training team members, helping them grow their skills and succeed in their roles. With a strong focus on creating a welcoming space for the community, you will be instrumental in fostering a positive store atmosphere where both customers and partners feel valued and motivated. This position also offers rich opportunities to develop business acumen, including managing sales targets, operational efficiency, and team performance. Starbucks provides industry-leading benefits that support you and your family, ranging from health coverage to educational assistance. The compensation for this role is competitive and reflective of your experience, skills, and location, with a focus on internal equity and market factors. Starbucks is an equal opportunity employer committed to diversity, equity, and inclusion, ensuring all qualified candidates are considered fairly and accommodated as needed throughout the hiring process.
Job Requirements
- high school diploma or equivalent
- minimum one year retail or customer service management experience
- ability to supervise and lead a team effectively
- excellent communication and interpersonal skills
- availability to work flexible shifts including weekends and holidays
- basic math skills for cash handling and inventory management
Job Qualifications
- one year retail or customer service management experience
- two years preferred OR four plus years of US military service
- one year supervising the work of others, teambuilding, coaching
- strong organizational, interpersonal and problem solving skills
- entrepreneurial mentality with experience in a sales focused environment
Job Duties
- lead the store team during shifts
- manage daily store operations including inventory and cash handling
- coach and mentor partners to develop their skills
- ensure exceptional customer service and maintain Starbucks quality standards
- monitor and achieve sales and performance targets
- maintain a clean, safe, and welcoming environment
- handle customer concerns and resolve issues promptly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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