Shift Manager I

HMSHost is a global hospitality company renowned for its exceptional service and commitment to creating rewarding career opportunities. As a leading provider of food and beverage services in travel venues such as airports and highway travel plazas worldwide, HMSHost combines extensive resources with a supportive culture to foster growth, engagement, and success for all its associates. The company offers comprehensive training programs, competitive wages, and a range of benefits designed to support employee well-being and professional development. HMSHost emphasizes a culture of appreciation, inclusion, and caring, encouraging its employees to be the best versions of themselves by promoting behaviors that drive success and satisfaction both at work and for travelers they serve.

The Manager I (MGRI) role at HMSHost is pivotal in maintaining the smooth operation of quick service restaurants (QSR) or similar dining environments. This position acts as a vital link between the branch management team and frontline associates, playing a significant role in executing daily management tactics with precision and adherence to company policies. As a Manager I, you will ensure that the restaurant environment is impeccably clean, fully staffed, and operating to high operational standards. You will engage in various activities ranging from opening and closing procedures to handling cash transactions, managing inventory, and ensuring compliance with health and safety guidelines.

In this dynamic and fast-paced role, Managers act as coaches, guiding and motivating the team to deliver excellent service while maintaining a positive and productive work atmosphere. You will be involved in the recruitment process by participating in interviews, making staffing recommendations, and supporting employee development through scheduling and work assignments. This leadership role requires a mix of hands-on operational skills and interpersonal abilities to foster teamwork and uphold customer satisfaction. The position typically reports to the General Manager or Director of Operations and requires flexibility to work varying shifts including openings, busy periods, and closings.

HMSHost offers hourly compensation ranging from $18.62 to $22.76, reflecting the company’s commitment to fair and competitive pay. Besides the financial rewards, employees benefit from comprehensive health, dental, and vision insurance; generous paid time off including vacation, sick leave, and flexible hours; holiday pay; meal and transportation benefits; and a 401(k) retirement plan with company matching. Other perks include company-paid life insurance, tuition reimbursement, employee assistance programs, career growth opportunities, and referral bonuses. The company promotes a healthy work-life balance and ensures a supportive environment where managers thrive as both leaders and team players.

If you possess a passion for service, enjoy working in a vibrant and diverse environment, and are eager to develop your management skills, the Manager I position at HMSHost presents an excellent opportunity to advance your career within a global organization dedicated to hospitality excellence. The role provides hands-on experience in restaurant operations, employee supervision, and compliance roles, offering a strong foundation for future growth and advancement within the industry.