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Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best-in-class training
Advancement opportunities
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement program
Paid Time Off
Well-Being Program
Employee assistance program
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
Champions of Hope
Igniting Dreams Grant Program
Yearly contests

Job Description

Arby's is a renowned fast-food restaurant brand known primarily for its roast beef sandwiches and iconic curly fries. Established in 1964 and now part of the Inspire Brands family, Arby's has grown to become the second-largest sandwich restaurant brand globally, boasting over 3,500 locations across nine countries. The company's commitment to quality and innovation is reflected in its unique concept of Fast Crafted restaurant services, which combine the speed of quick service with the care and quality of fast-casual dining experiences. Headquartered in Atlanta, Georgia, Arby's places a strong emphasis on providing delightful experiences to its customers, embracing the art of Meatcraft through a diverse menu featuring high-quality proteins, crave-worthy sides, and signature shakes like the Jamocha shake. Arby's values inclusivity and opportunity, welcoming applicants from all backgrounds and standing as an equal opportunity employer.

Joining Arby's means becoming part of a brand that not only values its food but also cherishes its people. The work culture encourages dreaming big, working hard, playing fair, and having fun while making a meaningful difference within the community and the workplace. Employees are offered a range of benefits and perks that foster growth, well-being, and financial security. These include weekly pay, flexible schedules, meal and family dining discounts, best-in-class training programs, advancement opportunities, referral bonuses, and comprehensive medical, dental, and vision insurance options. The company also promotes retirement savings through a 401(k) program and supports employees with paid time off, well-being initiatives, and an employee assistance program. Additional perks such as discount programs, employee recognition, community involvement, and incentive programs further enrich the employee experience.

The role of Shift Manager at Arby's is pivotal to the smooth day-to-day operation of the restaurant. As a Shift Manager, you will collaborate closely with the management team to ensure that every shift is executed efficiently and effectively. Your leadership will be essential in motivating and supporting team members, particularly through training and performance management initiatives. Exceptional customer service skills are crucial, as maintaining a welcoming and engaging environment will help ensure customers return time and time again. This role offers a fantastic opportunity for individuals with restaurant or retail management experience to grow within a dynamic and supportive company. Arby's encourages candidates who may not meet all experience criteria but are passionate and eager to learn to apply, reflecting the brand's inclusive culture and belief that all backgrounds can thrive.

In summary, working as a Shift Manager at Arby's is not just about managing daily operations; it's about contributing to a brand that values the art of great food, superior service, and a positive work environment. If you are 18 years or older, eligible to work in the United States, and have proven abilities in management and customer service, this could be the perfect role for you to bring home the bacon and advance your career in the food service industry.

Job Requirements

  • At least six months of restaurant or retail management experience
  • provide examples of exceptional customer service
  • minimum age of 18
  • eligible to work in the U.S.

Job Qualifications

  • At least six months of restaurant or retail management experience
  • impressive examples of exceptional customer service
  • strong leadership and team management skills
  • excellent communication abilities
  • ability to work in a fast-paced environment
  • minimum age of 18
  • eligibility to work in the U.S.

Job Duties

  • Operate the restaurant smoothly during shift
  • assist management team with daily operations
  • support team members through training and performance initiatives
  • provide exceptional customer service
  • ensure shift complies with company policies and standards
  • motivate and engage staff
  • manage customer concerns and feedback

Job Criteria

Experience

Mid Level (3-7 years)


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