Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.25 - $18.25
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Cash Referral Program
Journey wellbeing support
PerkSpot Discount Program
Slip resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Arby's is a renowned fast-casual restaurant brand widely recognized for its iconic Roast Beef sandwiches and signature Curly Fries. Founded in 1964, Arby's has grown to become the second-largest sandwich restaurant chain globally, boasting over 3,500 locations across nine countries. As part of Inspire Brands, headquartered in Atlanta, Georgia, Arby's prides itself on delivering high-quality proteins and innovative, crave-worthy sides, such as its famous Jamocha shakes, through a unique blend of quick-serve speed combined with fast-casual quality and made-for-you care. The brand's core purpose is "Inspiring Smiles Through Delightful Experiences," which it achieves by celebrating the art of Meatcraft and prioritizing customer satisfaction and team member growth.

Working at Arby's means joining a company that values hard work, fun, fairness, and making a difference. Arby's offers a wide range of benefits and perks, including weekly pay, flexible scheduling, free shift meals, family dining discounts, and discounted menu items. The company invests in its employees through best-in-class training, continuous learning opportunities, and advancement pathways. Employees can also take advantage of paid time off, a 401(k) retirement plan, tuition benefits, and comprehensive medical, dental, and vision insurance options. In addition, Arby's supports wellbeing with tools like Journey Wellbeing Support and rewards top performers through recognition programs and training contests. The company encourages community and charitable involvement and promotes financial support through initiatives like the Igniting Dreams Grant Program and a cash referral program.

The Shift Manager at Arby's plays a critical role in managing the day-to-day operations of the restaurant. This position supports the management team to ensure each shift runs smoothly and efficiently. Shift Managers lead by example, fostering a positive work environment by coaching and training team members to uphold high standards of performance and customer service. An essential component of the role is providing exceptional customer interaction that encourages repeat visits and builds brand loyalty. This leadership position requires the ability to multitask in a fast-paced environment and maintain a keen focus on operational excellence, food quality, and team engagement.

Ideal candidates for this role have at least six months of restaurant or retail management experience and can demonstrate examples of providing excellent customer service. Candidates must be at least 18 years old and eligible to work in the United States. Arby's welcomes applicants from all backgrounds and encourages those unsure about their direct experience to apply, emphasizing an inclusive culture that values diverse perspectives and talents. This is an excellent opportunity for individuals seeking to combine their passion for people, leadership, and the food industry within a growing and dynamic brand.

Job Requirements

  • At least six months of restaurant or retail management experience
  • Impressive examples of providing exceptional customer service
  • At least 18 years of age
  • Eligible to work in the U.S.

Job Qualifications

  • At least six months of restaurant or retail management experience
  • Demonstrated examples of providing exceptional customer service
  • Strong leadership and team coaching skills
  • Ability to work in a fast-paced environment
  • Effective communication skills
  • Basic understanding of food safety and operational procedures
  • High school diploma or equivalent

Job Duties

  • Operate the restaurant on a day-to-day basis as a Shift Manager
  • Support the management team in ensuring smooth shift operations
  • Coach and train team members through performance and training initiatives
  • Provide exceptional customer service to encourage repeat business
  • Maintain high standards for food quality and safety
  • Manage inventory and supplies during shifts
  • Handle customer concerns and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


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