Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.75
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement
charitable involvement

Job Description

Buffalo Wild Wings is a widely recognized and popular American casual dining restaurant and sports bar franchise that specializes in serving flavorful, freshly prepared chicken wings paired with a variety of sauces and seasonings. Established with the vision of creating an energetic and fun environment where guests can enjoy good food, watch live sports, and share memorable moments, Buffalo Wild Wings has expanded exponentially across the United States and internationally. The company prides itself on offering an inviting atmosphere fueled by enthusiasm, making it a prime destination for sports fans and food lovers alike. Known for its vibrant ambiance, excellent customer service, and signature menu items, Buffalo Wild Wings has cultivated a strong brand presence in the casual dining industry and continues to innovate ways to enhance the guest experience through technology, training, and team development.

The role of Shift Manager at Buffalo Wild Wings is a pivotal position for those looking to advance their career in restaurant management within a dynamic, fast-paced environment. As a Shift Manager, you will be responsible for overseeing the restaurant's operations on a shift-by-shift basis, ensuring smooth and efficient functioning throughout your shift. This role involves supervising and supporting team members, providing effective coaching, and leading by example to help the team deliver legendary guest experiences. Your leadership and management skills will directly impact how the restaurant operates and how guests perceive their dining experience.

Shift Managers at Buffalo Wild Wings have the unique opportunity to develop a wide range of skills, from team leadership and operational management to customer service and problem solving. The position is perfect for individuals who thrive under pressure, have a passion for hospitality, and possess a keen eye for detail. The employment type is generally full-time or part-time with flexible scheduling options to accommodate various lifestyles and commitments. Weekly pay is offered to support financial stability, along with a competitive benefits package. The experience gained as a Shift Manager in this environment is highly valuable and transferable, providing a strong foundation for career growth either within the Buffalo Wild Wings system or in the broader hospitality and management industries.

Buffalo Wild Wings is committed to fostering an inclusive workplace where diversity is celebrated and all employees are empowered to succeed. They offer best-in-class training programs and continuous learning opportunities to help team members achieve both personal and professional goals. Advancement opportunities are abundant, making this role a promising stepping stone towards higher management positions. Alongside tangible benefits like paid time off, a 401(k) retirement plan, medical, dental and vision coverage, and tuition benefits, Buffalo Wild Wings emphasizes a supportive work culture that recognizes and rewards effort and achievement.

Working as a Shift Manager at Buffalo Wild Wings means you are part of an exciting, fast-moving environment driven by game-time energy and a commitment to delivering outstanding service. Whether you are motivated by career advancement, the love of sports, or the passion for leading teams, this role promises an experience that goes beyond just a job—it’s a place to ignite your dreams and create moments worth sharing every day.

Job Requirements

  • minimum age to serve alcoholic beverages or higher per applicable law
  • preferably two years of restaurant or bar experience
  • exceptional time management skills
  • attention to detail
  • strong guest service skills
  • ability to work in a fast-paced environment
  • availability for flexible hours

Job Qualifications

  • preferably two years of restaurant or bar experience
  • strong leadership and team management skills
  • excellent time management and organizational abilities
  • exceptional guest service skills
  • knowledge of safety and sanitation standards
  • ability to work under pressure and in a fast-paced environment
  • effective communication skills

Job Duties

  • supervise restaurant operations on a shift-by-shift basis
  • assist management team in coaching and supporting team members
  • ensure tasks are performed effectively to maintain smooth workflow
  • create legendary guest experiences by leading excellent service
  • manage time and resources efficiently during shifts
  • monitor compliance with safety and quality standards
  • handle customer inquiries and resolve issues as they arise

Job Criteria

Experience

Mid Level (3-7 years)


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