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Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Arby's Restaurant Group, Inc. is a leading fast casual restaurant franchisor known for its distinctive brand centered around high-quality roast beef sandwiches and curly fries. Founded in 1964 and headquartered in Atlanta, Georgia, Arby's is the second-largest sandwich restaurant brand globally, operating over 3,500 locations across nine countries. As part of Inspire Brands, a leading restaurant company, Arby's prides itself on delivering unique fast-crafted restaurant experiences that blend quick-serve convenience with made-for-you quality and care. The brand’s purpose is Inspiring Smiles Through Delightful Experiences, which is reflected in its commitment to customer satisfaction, innovative menu items like Jamocha shakes, and a dynamic, inclusive workplace culture.

This opportunity to join Arby's as a Shift Manager is perfect for individuals seeking a rewarding role in a vibrant, fast-paced food service environment. The Shift Manager position plays a crucial role in the smooth daily operations of an Arby's restaurant. This position demands a dedicated leader who can efficiently support the management team, oversee shift activities, and lead a team of employees through training and performance development. Shift Managers are vital in maintaining a high standard of customer service, ensuring every guest experience is enjoyable and memorable. This role provides a blend of operational responsibilities and team leadership, creating a meaningful impact on the restaurant’s success.

Beyond the standard management duties, working at Arby's offers a host of employee benefits and perks designed to support personal and professional growth. Employees enjoy weekly pay, allowing for consistent financial stability, and flexible scheduling to accommodate work-life balance. Team members receive free shift meals and family dining discounts, fostering a supportive workplace atmosphere. The company emphasizes continuous learning, providing best-in-class training and advancement opportunities to support career progression. Paid time off, tuition benefits, and a 401(k) retirement plan are available to eligible employees, highlighting Arby’s commitment to long-term employee well-being.

Additional benefits include medical, dental, and vision insurance, as well as unique programs such as Champions of Hope, Journey Wellbeing Support Tool, and a Cash Referral Program that rewards collaborative success. Arby’s also promotes a community-focused culture with initiatives like charitable involvement and the Igniting Dreams Grant Program, encouraging employees to engage in meaningful causes. Recognition programs, training contests, and safety initiatives such as slip-resistant shoe programs further contribute to a positive and safe work environment.

If you are passionate about delivering exceptional customer service, enjoy leading teams, and want to grow your career in a supportive and engaging environment, the Shift Manager role at Arby’s offers an exciting path. Whether you have prior restaurant or retail management experience or are looking to build a rewarding career, Arby’s welcomes diverse backgrounds and encourages all interested candidates to apply. Join a company where you can dream big, work hard, get it done, play fair, have fun, and truly make a difference by being part of a brand recognized for its quality, innovation, and community spirit.

Job Requirements

  • At least 18 years of age
  • Eligible to work in the U.S.
  • Have at least six months of restaurant or retail management experience
  • Demonstrate impressive customer service examples

Job Qualifications

  • At least six months of restaurant or retail management experience
  • Demonstrated ability to provide exceptional customer service
  • Strong leadership skills and ability to work with a team
  • Effective communication skills
  • Ability to multitask and handle fast-paced work environment
  • Basic knowledge of restaurant operations
  • Positive attitude and willingness to learn

Job Duties

  • Help operate the restaurant on a day-to-day basis as a Shift Manager
  • Support the management team to ensure smooth operation of every shift
  • Lead team members through performance and training initiatives
  • Provide exceptional customer service to keep customers coming back
  • Oversee shift activities to maintain high operational standards
  • Assist with scheduling and task delegation
  • Ensure compliance with company policies and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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