Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $15.75
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, flavorful wings, extensive beer selection, and commitment to delivering unforgettable guest experiences. Established in 1982 and headquartered in Minneapolis, Minnesota, Buffalo Wild Wings has grown to become a staple destination for sports enthusiasts and wing lovers alike. The company prides itself on creating an energetic and inclusive environment where both guests and team members feel valued and engaged. With hundreds of locations across the United States and beyond, Buffalo Wild Wings combines the excitement of live sports with top-notch food and exceptional customer service to fuel moments worth sharing.

As a Shift Manager at Buffalo Wild Wings, you play a critical role in maintaining the heartbeat of the restaurant during your assigned shifts. This leadership position involves supervising daily restaurant operations, ensuring all processes run smoothly and efficiently from opening to closing. You will provide strong support and coaching to team members, fostering a positive work environment that drives performance and promotes teamwork. Your efforts directly impact the quality of the guest experience, helping to create legendary moments that keep customers coming back. This role is perfect for individuals passionate about hospitality, eager to develop management skills, and motivated by a fast-paced, dynamic restaurant setting.

Working as a Shift Manager at Buffalo Wild Wings is more than just a job; it’s a chance to grow your career within a nationally recognized brand that prioritizes employee development and offers advancement opportunities. The company provides a comprehensive range of benefits geared towards supporting your professional and personal well-being, including competitive weekly pay, flexible scheduling to accommodate your lifestyle, and paid time off to recharge. Additionally, Buffalo Wild Wings offers best-in-class training programs that empower you with the knowledge and skills to excel in your role and beyond. Employees also benefit from exclusive dining discounts, a 401(k) retirement plan, tuition assistance, and valuable health benefits including medical, dental, and vision coverage.

Buffalo Wild Wings is committed to building a diverse and inclusive workplace where individuals from all backgrounds feel welcome. Whether you have years of experience in the restaurant industry or are looking to start a management career, you are encouraged to apply. The company values time management, exceptional guest service skills, and attention to detail, which are essential for success in this role. If you thrive in energetic environments and enjoy motivating others, you will find the Shift Manager position at Buffalo Wild Wings both rewarding and exciting. Join the team and be part of a culture that celebrates hard work, team spirit, and making a difference in the lives of guests and employees alike.

Job Requirements

  • Minimum age to serve alcoholic beverages or higher per applicable law
  • Preferably 2 years of restaurant or bar experience
  • Ability to manage and supervise shift operations
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service skills
  • Capability to motivate and coach team members

Job Qualifications

  • Preferably 2 years of restaurant or bar experience
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service skills
  • Ability to coach and support team members
  • Minimum age to serve alcoholic beverages or higher per applicable law

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • Assist management team in supporting and coaching team members
  • Ensure tasks are performed effectively and efficiently
  • Help create legendary guest experiences
  • Monitor compliance with health and safety standards
  • Manage staff schedules and coordinate shift activities
  • Resolve guest complaints and enhance customer satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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