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Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Slip resistant shoes program
Community involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Arby's Restaurant Group, Inc. is a renowned fast casual restaurant chain widely recognized for its signature Roast Beef sandwiches and iconic Curly Fries. Established in 1964, Arby's has grown to become the second-largest sandwich restaurant brand in the world with over 3,500 locations spanning nine countries. As a proud member of the Inspire Brands family, headquartered in Atlanta, Georgia, Arby's embodies a culture of innovation and dedication to customer satisfaction through its unique Fast Crafted® restaurant service model. This model skilfully blends the speed of quick-serve dining with the quality and personalized care typically found in fast casual restaurants, ensuring every guest enjoys freshly made, crave-worthy products. Arby's commitment to excellence is reflected in its variety of high-quality proteins, creative menu items, and a welcoming environment that inspires smiles through delightful experiences®.

At Arby's, employees are more than just workers; they are the backbone of the brand’s success. The company encourages a workplace where individuals are empowered to dream big, work hard, have fun, and contribute meaningfully to the community. With robust benefits and career advancement opportunities, Arby's presents a rewarding professional environment where team members can thrive. This particular opportunity focuses on the Shift Manager role, a crucial position within the restaurant that demands leadership, operational expertise, and a passion for outstanding customer service.

As a Shift Manager at Arby’s, you will play a pivotal role in ensuring each shift runs efficiently and effectively. You will assist the management team in coordinating day-to-day operations, managing team performance, and providing coaching and training to ensure high standards are met. Your leadership will foster a positive work environment, motivate employees, and enhance the customer experience to encourage repeat business. This role requires a proactive, hands-on approach, where you will be actively engaged in supporting staff, resolving issues, and maintaining quality and safety standards across the restaurant.

The position offers a range of benefits including weekly pay, a flexible work schedule, free shift meals, and family dining discounts, as well as access to a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k) retirement plans, tuition benefits, and paid time off. Arby’s prides itself on providing best-in-class training and continuous learning opportunities, helping you develop your career within a supportive and dynamic company. Engaging in community and charitable efforts is also part of Arby’s culture, offering you chances to make an impact beyond the workplace. If you’re passionate about customer service, leadership, and working as part of a dedicated team, Arby’s may be the perfect place for you to grow your career and make a difference.

Job Requirements

  • At least six months of restaurant or retail management experience
  • Proven examples of providing exceptional customer service
  • At least 18 years of age
  • Eligible to work in the U.S.

Job Qualifications

  • At least six months of restaurant or retail management experience
  • Proven examples of providing exceptional customer service
  • Ability to lead and train a team
  • Strong communication and interpersonal skills
  • High school diploma or equivalent
  • At least 18 years of age
  • Eligible to work in the U.S.

Job Duties

  • Help operate the restaurant on a day-to-day basis as a shift manager
  • Ensure every shift operates smoothly
  • Assist management team with performance initiatives
  • Provide training and support to team members
  • Deliver exceptional customer service
  • Motivate and engage staff to enhance the customer experience
  • Maintain quality and safety standards during shifts

Job Criteria

Experience

Mid Level (3-7 years)


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