Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement

Job Description

Buffalo Wild Wings is a renowned casual dining restaurant and sports bar franchise that brings energy and excitement to every game night. Known for its vibrant atmosphere, vast selection of wings and sauces, and an extensive variety of drinks, Buffalo Wild Wings has established itself as a favorite destination for sports fans and food lovers alike. This company prides itself on creating memorable experiences for guests through spirited service and a dynamic team environment. As a leader in the casual dining sector, it continuously invests in training, employee development, and creating a workplace where team members can thrive both personally and professionally. It stands out not only for its delicious menu offerings and game-day excitement but also for its commitment to culture, teamwork, and community involvement.

The role of Shift Manager at Buffalo Wild Wings offers an exceptional opportunity to jumpstart or advance your career in restaurant management within a fun and fast-paced environment. This position is designed for individuals who want to foster a positive guest experience by maintaining high operational standards during their shifts. As a Shift Manager, you will be responsible for overseeing the restaurant's daily operations on a shift-by-shift basis. This includes supervising team members, coaching staff, ensuring the smooth flow of activities, and delivering legendary customer service moments. You'll work closely with the management team to support and develop the crew, reinforce training, and help maintain safety and compliance standards. The ability to manage time efficiently, pay close attention to detail, and deliver exceptional service is essential for success in this role.

Buffalo Wild Wings provides an environment where energy meets opportunity. The company offers a variety of benefits and flexible scheduling options designed to fit different lifestyles and support continued growth. Whether you envision growing your career within the Buffalo Wild Wings system or leveraging this role as a stepping stone to other opportunities, the experience you gain here is designed to be lasting and rewarding. This role promises not just a paycheck but a chance to be part of a passionate community, to learn best-in-class management practices, and to contribute to a brand dedicated to fueling moments worth sharing. Additionally, the company fosters a culture of recognition, rewards, and support through numerous programs including training contests, wellbeing support tools, and various incentives. With Buffalo Wild Wings, you aren’t just taking a job; you’re joining a team that understands that work can be fun, fulfilling, and full of high-energy moments every day.

Job Requirements

  • minimum age to serve alcoholic beverages as per applicable law
  • preferably 2 years of restaurant or bar experience
  • exceptional time management skills
  • strong attention to detail
  • excellent guest service skills
  • ability to lead and motivate a team
  • willingness to work flexible hours including nights and weekends

Job Qualifications

  • minimum 2 years of restaurant or bar experience preferred
  • exceptional time management skills
  • strong attention to detail
  • excellent guest service skills
  • ability to lead and motivate a team
  • willingness to work in a high-energy, fast-paced environment
  • knowledge of food safety and beverage service is a plus

Job Duties

  • supervise restaurant operations on shift-by-shift basis
  • assist management team with coaching and supporting team members
  • ensure tasks are performed effectively and efficiently
  • maintain high standards of guest service and operational excellence
  • monitor compliance with safety and company policies
  • help create a positive and energetic environment for guests and staff
  • facilitate communication between management and team members

Job Criteria

Experience

Mid Level (3-7 years)


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