Arbys logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $17.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
Training and continuous learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
PerkSpot Discount Program
Recognition Program
Community involvement
Slip resistant shoes program

Job Description

Arby's Restaurant Group, Inc. is a renowned quick-service restaurant brand specializing in the art of Meatcraft, providing high-quality sandwiches and innovative, crave-able sides like Curly Fries and Jamocha shakes. Founded in 1964, Arby's has grown to become the second-largest sandwich restaurant brand globally, with more than 3,500 locations across nine countries. As part of the Inspire Brands family headquartered in Atlanta, Georgia, Arby's combines fast-serve speed with the quality and care typical of fast-casual dining. The company is committed to delivering exceptional customer experiences, championing a purpose of "Inspiring Smiles Through Delightful Experiences." With a strong emphasis on brand culture, Arby's invites individuals from all backgrounds to join its dynamic team and be part of a company that values hard work, fun, fairness, and making a difference in customers' lives.

We are currently seeking a Shift Manager to join our team and help ensure smooth operation during every shift at our fast craft restaurant locations. This full-time management role places the successful candidate at the heart of daily restaurant operations, assisting the broader management team with overseeing staff performance, training initiatives, and overall customer service excellence. The Shift Manager plays a key role in motivating team members to deliver outstanding results and maintain an environment where customers want to return again and again. This position offers opportunities for advancement, ongoing training, and development within one of the fastest-growing restaurant brands. The position also comes with competitive benefits, including weekly pay, flexible schedules, paid time off, and comprehensive medical, dental, and vision insurance subject to eligibility. Arby's offers a vibrant workplace culture where employees can dream big, work hard, and achieve career goals while enjoying great perks and a supportive environment. If you have at least six months of management experience in restaurant or retail environments and a passion for customer service, this role could be your next big opportunity to "Bring Home the Bacon" and grow with Arby's.

Job Requirements

  • have at least six months of restaurant or retail management experience
  • have impressive examples of providing exceptional customer service
  • be at least 18 years of age
  • be eligible to work in the u.s.

Job Qualifications

  • at least six months of restaurant or retail management experience
  • impressive examples of providing exceptional customer service
  • able to work well within a team
  • strong communication and leadership skills
  • problem-solving and conflict resolution abilities
  • able to handle fast-paced work environment
  • commitment to maintaining brand standards

Job Duties

  • help operate the restaurant on a day-to-day basis as a shift manager
  • assist management team to ensure every shift operates smoothly
  • help team members through performance and training initiatives
  • provide exceptional customer service to keep customers coming back for more
  • monitor and maintain restaurant standards for quality, cleanliness, and safety
  • manage shift scheduling and labor costs
  • resolve customer concerns and ensure satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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