Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $17.50
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope program
Cash Referral Program
wellbeing support tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned restaurant and sports bar chain famous for its vibrant atmosphere, delicious wings, and passion for sports. Known for its energetic environment where guests can enjoy live sports screenings, a wide variety of wing flavors, and an extensive beer selection, Buffalo Wild Wings has positioned itself as a go-to destination for sports fans and casual diners alike. The establishment prides itself on creating memorable experiences through exceptional service and a lively ambiance, making it an exciting place for both guests and employees.

As a Shift Manager at Buffalo Wild Wings, you will play a pivotal role in ensuring the smooth operation of the restaurant during your assigned shifts. This position offers a unique opportunity to jumpstart or advance your restaurant management career in an engaging and supportive environment. You will oversee daily activities on the floor, manage staff performance, and foster an atmosphere where both employees and guests feel valued and energized. Your leadership will help cultivate an environment that exemplifies the brand's commitment to dynamic customer experiences and teamwork.

The role involves a combination of supervisory responsibilities, coaching team members, and supporting the overall management team to meet operational goals. As a Shift Manager, you will help direct team efforts, handle guest concerns, and ensure service standards are upheld to make every visit exceptional. This position requires strong communication skills, attention to detail, and the ability to multitask efficiently in a high-energy setting. Whether you plan to grow within the Buffalo Wild Wings system or leverage this experience toward future opportunities elsewhere, this role is designed to provide valuable skills and lifetime experiences.

Buffalo Wild Wings values its team members and offers a range of benefits, including weekly pay, flexible scheduling, free meals during shifts, family dining discounts, and various development programs such as best-in-class training and continuous learning. The company also provides advancement opportunities, paid time off, retirement plans, tuition benefits, and comprehensive medical, dental, and vision insurance options. Additional programs aimed at employee wellbeing, recognition, and community involvement further strengthen the workplace culture. This role is ideal for candidates passionate about hospitality, eager to lead, and ready to contribute to an enthusiastic, guest-focused environment.

Job Requirements

  • Minimum age to serve alcoholic beverages or higher per applicable law
  • Availability to work flexible schedules including nights and weekends
  • Ability to perform in a fast-paced, high-energy environment
  • Must be able to stand for extended periods
  • Capable of handling physical tasks associated with restaurant work

Job Qualifications

  • Preferably have 2 years of restaurant or bar experience
  • Possess exceptional time management skills
  • Demonstrate attention to detail
  • Exhibit strong guest service skills
  • Ability to lead and motivate a team
  • Knowledge of food safety and health regulations
  • Strong communication and interpersonal skills

Job Duties

  • Supervise the operation of the restaurant during assigned shifts
  • Assist the management team in coaching and supporting team members
  • Ensure tasks are performed efficiently and effectively
  • Maintain high standards of guest service
  • Manage staff schedules and shift coverage
  • Address guest inquiries and resolve issues promptly
  • Promote a positive and energetic work environment

Job Criteria

Experience

Mid Level (3-7 years)


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