Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $17.00
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
best in class training
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement
Slip resistant shoes program

Job Description

Buffalo Wild Wings is a renowned restaurant and sports bar brand known for its vibrant atmosphere, delicious wings, and extensive beer selection. The establishment has carved a niche in the hospitality industry by combining the excitement of sports with the joy of great food and exceptional customer service. With a widespread presence across multiple states and a loyal customer base, Buffalo Wild Wings continues to be a favorite gathering spot for sports enthusiasts and families alike. This company culture is built on energy, teamwork, and a commitment to creating memorable experiences for every guest who walks through the door.

Buffalo Wild Wings is currently seeking a dedicated and enthusiastic Shift Manager to join their dynamic team. This role is pivotal in ensuring the smooth operation of the restaurant during each shift. As a Shift Manager, you will supervise daily restaurant activities, support the management team, and coach team members to deliver legendary experiences to guests. This position offers a unique opportunity for individuals looking to advance their restaurant management careers in a fast-paced, energetic environment. Whether your long-term career goals lie within Buffalo Wild Wings or beyond, this role will equip you with valuable skills and experiences.

Working as a Shift Manager at Buffalo Wild Wings means embracing the company’s high-energy culture and dedication to excellence. You will be responsible for overseeing staff performance, maintaining service quality, and ensuring that the restaurant operates efficiently and safely during your shift. The company provides best-in-class training and continuous learning opportunities, enabling managers to grow both personally and professionally. The flexible schedule and weekly pay structure are designed to accommodate diverse lifestyles and help employees maintain a healthy work-life balance.

In addition to managing operational tasks, this role places a strong emphasis on fostering a positive team environment where collaboration and communication thrive. Buffalo Wild Wings values its team members and offers numerous benefits such as paid time off, medical, dental and vision insurance, 401(k) retirement plans, tuition benefits, and participation in community and charitable involvement programs. Employees also have access to perks like free shift meals, family dining discounts, recognition programs, and special contests that motivate and reward outstanding performance.

For candidates with at least two years of experience in a restaurant or bar setting, this is a prime opportunity to step into a leadership position that challenges and rewards. The company encourages applicants of all backgrounds, including those without prior management experience but who demonstrate exceptional time management, attention to detail, and guest service skills. Buffalo Wild Wings is an equal opportunity employer, committed to creating an inclusive workplace where every employee can ignite their dreams and be part of a winning team.

Job Requirements

  • Minimum age to serve alcoholic beverages or higher as required by law
  • ability to work flexible schedules including weekends and holidays
  • strong attention to detail and commitment to guest satisfaction
  • experience in supervising and coaching staff
  • effective communication skills
  • capable of maintaining a positive and energetic work environment
  • willingness to learn and grow within the company

Job Qualifications

  • Minimum of 2 years of experience in a restaurant or bar environment
  • strong leadership and team management skills
  • excellent time management and organizational abilities
  • exceptional guest service and communication skills
  • ability to work flexible hours including nights and weekends
  • knowledge of food safety and health regulations
  • capable of multitasking in a fast-paced environment

Job Duties

  • Supervise restaurant operations on a shift-by-shift basis
  • assist management team in providing support and coaching to team members
  • ensure tasks are performed efficiently and effectively
  • create legendary guest experiences
  • maintain high standards of service and cleanliness
  • manage staff scheduling and shift logistics
  • address customer concerns promptly and professionally

Job Criteria

Experience

Mid Level (3-7 years)


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