
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.75 - $18.50
Work Schedule
Flexible
Benefits
weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests
Job Description
Arby’s Restaurant Group, Inc., a well-established and beloved brand recognized primarily for its iconic Roast Beef sandwiches and famous Curly Fries, is part of the Inspire Brands family of restaurants. Founded in 1964 and headquartered in Atlanta, Georgia, Arby’s stands as the second-largest sandwich restaurant brand globally, with over 3,500 locations across nine countries. This impressive footprint signifies the company’s deep commitment to delivering exceptional dining experiences and quality food. Arby’s Fast Crafted restaurant services uniquely blend the efficiency of quick-serve establishments with the quality and attention to detail characteristic of fast-casual dining, offering customers a distinctive and satisfying experience every time they visit.
At Arby’s, the brand purpose is grounded in "Inspiring Smiles Through Delightful Experiences." This mission is achieved by celebrating the art of Meatcraft, which encompasses a wide array of high-quality protein offerings and a menu full of innovative, crave-worthy sides like their signature Curly Fries and Jamocha shakes. The brand’s success is strongly rooted in its dedication to quality, customer satisfaction, and continuous innovation. Arby’s believes that a great dining experience is about more than just food; it involves a passionate, well-trained team and an environment that encourages growth, teamwork, and community engagement.
The Shift Manager role at Arby’s is an exciting and pivotal position that blends leadership, operational oversight, and customer service excellence to ensure the smooth functioning of the restaurant. As a Shift Manager, you will play an essential part in the day-to-day management of the restaurant environment. You will work closely with the wider management team to ensure that each shift is executed seamlessly, driving team performance and maintaining high operational standards. Your leadership will help foster a positive work atmosphere as you support and guide team members through performance reviews, training initiatives, and development opportunities.
More than just managing operations, the Shift Manager position is about driving a customer-focused culture where exceptional service is non-negotiable. Your ability to handle customer concerns efficiently and professionally will be critical in maintaining and growing Arby’s loyal customer base. Arby’s embraces diversity and encourages applicants from all backgrounds to apply, reflecting the company’s values of inclusion and teamwork. This position is ideal for individuals with previous restaurant or retail management experience who are looking to grow their career in a dynamic and supportive environment.
Employment at Arby’s comes with numerous benefits and perks, designed to support employees both personally and professionally. These include weekly pay, flexible scheduling, free shift meals, family dining discounts, and discounted menu items, including the much-loved Curly Fries. Arby’s invests heavily in employee development through its best-in-class training and continuous learning programs, as well as offering advancement opportunities within the company. Additional benefits encompass paid time off, a 401(k) retirement plan, tuition assistance, and comprehensive medical, dental, and vision insurance options (subject to eligibility). Employees also benefit from various wellness and support programs, referral bonuses, discount schemes, recognition initiatives, and community involvement opportunities.
If you are passionate about delivering outstanding customer experiences, enjoy leading teams, and desire to work for a brand that values both its people and its customers, joining Arby’s as a Shift Manager is an excellent career move. Bring your commitment to excellence, opportunity-driven mindset, and energy to a company that encourages you to dream big, work hard, and make a difference every day. Your journey to success with Arby’s is paved with exciting challenges, supportive leadership, and rewarding experiences that bring home the bacon.
At Arby’s, the brand purpose is grounded in "Inspiring Smiles Through Delightful Experiences." This mission is achieved by celebrating the art of Meatcraft, which encompasses a wide array of high-quality protein offerings and a menu full of innovative, crave-worthy sides like their signature Curly Fries and Jamocha shakes. The brand’s success is strongly rooted in its dedication to quality, customer satisfaction, and continuous innovation. Arby’s believes that a great dining experience is about more than just food; it involves a passionate, well-trained team and an environment that encourages growth, teamwork, and community engagement.
The Shift Manager role at Arby’s is an exciting and pivotal position that blends leadership, operational oversight, and customer service excellence to ensure the smooth functioning of the restaurant. As a Shift Manager, you will play an essential part in the day-to-day management of the restaurant environment. You will work closely with the wider management team to ensure that each shift is executed seamlessly, driving team performance and maintaining high operational standards. Your leadership will help foster a positive work atmosphere as you support and guide team members through performance reviews, training initiatives, and development opportunities.
More than just managing operations, the Shift Manager position is about driving a customer-focused culture where exceptional service is non-negotiable. Your ability to handle customer concerns efficiently and professionally will be critical in maintaining and growing Arby’s loyal customer base. Arby’s embraces diversity and encourages applicants from all backgrounds to apply, reflecting the company’s values of inclusion and teamwork. This position is ideal for individuals with previous restaurant or retail management experience who are looking to grow their career in a dynamic and supportive environment.
Employment at Arby’s comes with numerous benefits and perks, designed to support employees both personally and professionally. These include weekly pay, flexible scheduling, free shift meals, family dining discounts, and discounted menu items, including the much-loved Curly Fries. Arby’s invests heavily in employee development through its best-in-class training and continuous learning programs, as well as offering advancement opportunities within the company. Additional benefits encompass paid time off, a 401(k) retirement plan, tuition assistance, and comprehensive medical, dental, and vision insurance options (subject to eligibility). Employees also benefit from various wellness and support programs, referral bonuses, discount schemes, recognition initiatives, and community involvement opportunities.
If you are passionate about delivering outstanding customer experiences, enjoy leading teams, and desire to work for a brand that values both its people and its customers, joining Arby’s as a Shift Manager is an excellent career move. Bring your commitment to excellence, opportunity-driven mindset, and energy to a company that encourages you to dream big, work hard, and make a difference every day. Your journey to success with Arby’s is paved with exciting challenges, supportive leadership, and rewarding experiences that bring home the bacon.
Job Requirements
- At least six months of restaurant or retail management experience
- Provide impressive examples of exceptional customer service
- Minimum age of 18 years
- Eligible to work in the U.S
Job Qualifications
- At least six months of restaurant or retail management experience
- Demonstrated ability to provide exceptional customer service
- Strong leadership and team management skills
- Effective communication and interpersonal skills
- Ability to handle customer issues professionally
- At least 18 years of age
- Eligible to work in the U.S.
Job Duties
- Operate the restaurant on a day-to-day basis as a shift manager
- Help management team ensure each shift operates smoothly
- Support team members through performance and training initiatives
- Provide exceptional customer service to maintain repeat business
- Manage customer concerns effectively and professionally
- Maintain high operational standards during shifts
- Foster a positive and productive work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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