Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.25
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise that specializes in serving a wide variety of chicken wings, sauces, and rubs along with other classic American dishes and beverages. Recognized for its vibrant atmosphere, Buffalo Wild Wings is not just a eatery but a venue where sports fans and food enthusiasts unite to enjoy big games, great food, and a memorable experience. With hundreds of locations across the United States and international presence, the company prides itself on delivering consistent quality and legendary experiences to each guest. Buffalo Wild Wings represents more than just dining; it stands as a community hub where moments worth sharing are created, fostering excitement and camaraderie around sports events and social gatherings. This culture is deeply integrated into everything from the restaurant layout and menu offerings to the training and development of its team members.

The role of Shift Manager at Buffalo Wild Wings offers a vital opportunity to become part of this dynamic environment, leading a team through energetic and fast-paced shifts that challenge and develop your management skills. As a Shift Manager, you will be directly responsible for supervising the operations during your assigned shift, ensuring smooth delivery of service, operational excellence, and an engaging atmosphere for both guests and staff. This role goes beyond managing tasks; it involves coaching and supporting team members to perform their duties effectively, while embodying the company’s core values and commitment to exceptional guest experiences.

This position is an ideal career move for those looking to advance their restaurant management journey within a well-established and supportive company that values continuous learning and professional growth. Whether your long-term career plans lie with Buffalo Wild Wings or elsewhere in the hospitality industry, the experiences and skills gained here provide an invaluable foundation. The position offers a flexible schedule with weekly pay and a suite of attractive benefits, including paid time off, medical, dental and vision plans, a 401(k) retirement plan, tuition benefits, and more, subject to availability and eligibility. Training is best-in-class and continuous, helping you stay ahead in an ever-evolving industry.

Moreover, Buffalo Wild Wings cultivates a culture of recognition and community involvement, enhancing workplace morale and providing various programs such as referral bonuses, wellbeing support, and charitable initiatives. The company embraces diversity and encourages applicants from all backgrounds, including sports fans and those new to the environment, to apply and contribute to the iconic brand. The Shift Manager role is more than a position; it’s a gateway to becoming a key player in a lively and rewarding environment that celebrates team success, customer satisfaction, and professional development.

Job Requirements

  • Minimum age to serve alcoholic beverages or higher as per applicable law
  • Preferably 2 years of restaurant or bar experience
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service skills

Job Qualifications

  • Preferably 2 years of restaurant or bar experience
  • Exceptional time management skills
  • Strong attention to detail
  • Excellent guest service skills
  • Ability to coach and support team members
  • Knowledge of food safety and health regulations
  • Minimum age to serve alcoholic beverages or higher per applicable law

Job Duties

  • Supervise the operation of the restaurant on a shift-by-shift basis
  • Assist the management team in providing support and coaching to team members
  • Ensure tasks are performed effectively and according to company standards
  • Create legendary experiences for guests by maintaining high service quality
  • Manage team performance and resolve operational issues promptly
  • Oversee adherence to health and safety regulations
  • Support continuous training and development of staff

Job Criteria

Experience

Mid Level (3-7 years)


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