Arbys logo

Shift Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
best in class training
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement
Slip resistant shoes program

Job Description

Arby's Restaurant Group, Inc. is a globally recognized fast-food restaurant chain specializing in roasted beef sandwiches and a variety of other high-quality meat options and innovative sides. Founded in 1964, Arby's has evolved into the second-largest sandwich restaurant brand in the world, boasting more than 3,500 locations spread across nine countries. The company is part of the Inspire Brands family, headquartered in Atlanta, Georgia, which is known for its dedication to delivering exceptional customer experiences through a blend of fast-casual quality and quick service. Arby's emphasizes the art of Meatcraft®, providing guests with a unique fast-casual dining experience that combines speed with personalized care. The brand's mission revolves around Inspiring Smiles Through Delightful Experiences®, driven by a commitment to quality, innovation, and community involvement.

Arby's is hiring a Shift Manager to play a pivotal role in the daily operations of its restaurants. As a Shift Manager, you will work closely with the management team to ensure each shift runs smoothly, facilitating the effective operation of the restaurant. This role involves overseeing team members, implementing performance and training initiatives, and maintaining a strong focus on delivering exceptional customer service that encourages repeat business. Shift Managers at Arby's are instrumental in creating an enjoyable and efficient work environment, balancing operational responsibilities with leadership and coaching. This position is ideal for individuals with prior restaurant or retail management experience, a passion for customer service, and a desire to grow within an established and respected food service brand. The role offers an hourly wage ranging from $15.00 to $17.00, depending on experience, education, training, and location, with eligibility for overtime pay according to applicable laws and company policies. Additionally, Arby's provides a wealth of benefits and perks designed to support employee wellbeing and career growth, including weekly pay, flexible schedules, free shift meals, family dining discounts, comprehensive medical, dental, and vision coverage, 401(k) retirement plans, tuition benefits, and numerous recognition and advancement programs. Arby's commits to equal employment opportunities and encourages all applicants to apply regardless of background, emphasizing a culture where you can dream big, work hard, have fun, and make a difference.

Job Requirements

  • Have at least six months of restaurant or retail management experience
  • Have impressive examples of providing exceptional customer service
  • At least 18 years of age
  • Eligible to work in the U.S.

Job Qualifications

  • At least six months of restaurant or retail management experience
  • Demonstrated ability to provide exceptional customer service
  • Strong leadership and communication skills
  • Ability to work flexible schedules including nights and weekends
  • Basic knowledge of restaurant operations and safety standards
  • High school diploma or equivalent preferred
  • At least 18 years of age
  • Eligible to work in the U.S.

Job Duties

  • Operate the restaurant on a day-to-day basis as a shift manager
  • Assist the management team to ensure smooth shift operations
  • Provide performance and training support to team members
  • Deliver exceptional customer service to maintain customer satisfaction
  • Monitor and uphold company standards and procedures
  • Support staff scheduling and shift planning
  • Handle customer concerns and resolve issues effectively

Job Criteria

Experience

Mid Level (3-7 years)


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