Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $19.75
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise known for its vibrant atmosphere, delicious wings, and wide variety of sauces. Established in 1982, Buffalo Wild Wings has grown into a beloved destination for sports enthusiasts and food lovers alike, providing a place where people can gather to enjoy great food, watch their favorite games on numerous TV screens, and share memorable moments. With numerous locations across the United States and beyond, Buffalo Wild Wings prides itself on delivering a unique dining experience that combines a passion for sports with exceptional service and flavorful menu options. This casual dining environment caters to a diverse clientele, from families to friends and sports fans who crave high-energy, welcoming social settings.

The Shift Manager role at Buffalo Wild Wings is a dynamic and rewarding position ideal for individuals looking to advance their restaurant management careers in a fast-paced, team-oriented environment. As a Shift Manager, you will be responsible for overseeing restaurant operations during your assigned shift, ensuring that guests receive legendary service while managing staff performance and supporting the broader management team. This role is perfect for those who thrive on leadership, enjoy motivating teams, and take pride in creating memorable customer experiences that embody the brand’s values.

The position offers an excellent opportunity to gain hands-on experience in restaurant management while being part of a renowned company that values career development and continuous learning. Shift Managers at Buffalo Wild Wings play a crucial role in coaching team members, facilitating efficient task completion, and maintaining operational standards, contributing directly to the restaurant’s success and the overall guest satisfaction. The company embraces a culture of enthusiasm and teamwork, recognizing that exceptional service and a passionate workforce are key to fueling moments worth sharing.

Buffalo Wild Wings supports its employees with a comprehensive benefits package that underscores its commitment to employee wellbeing and growth. Benefits include weekly pay to provide financial stability, flexible scheduling to promote work-life balance, free shift meals and family dining discounts, as well as best-in-class training programs designed to develop skills and prepare team members for advancement. Additionally, employees have access to paid time off, 401(k) retirement planning, tuition assistance, and medical, dental, and vision insurance options subject to eligibility. Other unique benefits include the Champions of Hope program, cash referral bonuses, Journey Wellbeing support, and various recognition and incentive initiatives that foster a positive workplace culture.

Buffalo Wild Wings welcomes candidates with a minimum of two years of restaurant or bar experience, and those who meet the legal age requirement to serve alcoholic beverages. Applicants should have strong time management, attention to detail, and guest service skills. Sports fans and non-fans alike are encouraged to apply, as the company fosters an inclusive environment that values diverse backgrounds. Whether you aspire to grow within Buffalo Wild Wings or leverage this experience towards future opportunities, this role offers a lifetime experience full of energy, growth, and community engagement. Join the team and be part of making every shift a chance to create legendary moments for guests and teammates alike.

Job Requirements

  • Preferably, you have 2 years of restaurant or bar experience
  • you are of minimum age to serve alcoholic beverages or higher, per applicable law
  • you know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills

Job Qualifications

  • High school diploma or equivalent preferred
  • minimum of 2 years of restaurant or bar experience
  • strong leadership and interpersonal skills
  • ability to multitask and manage time effectively
  • knowledge of food safety and customer service best practices
  • exceptional guest service skills
  • ability to work flexible schedules

Job Duties

  • Supervise the operation of the restaurant during shifts
  • assist the management team with coaching and supporting team members
  • ensure task completion efficiency
  • create exceptional guest experiences
  • maintain operational standards and safety
  • manage time effectively to meet service goals
  • support team collaboration and communication

Job Criteria

Experience

Mid Level (3-7 years)


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