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Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.75 - $16.00
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
wellbeing support tool
Recognition Program
Community involvement
Cash Referral Program
Slip resistant shoes program
Igniting Dreams Grant Program

Job Description

Arby's Restaurant Group, Inc. is a leading fast-casual restaurant brand known primarily for its delicious roast beef sandwiches and signature curly fries. Founded in 1964, Arby's has grown to become the second-largest sandwich restaurant brand globally, with over 3,500 locations across nine countries. As part of the Inspire Brands family headquartered in Atlanta, Georgia, Arby's combines quick-serve speed with high-quality, made-for-you care, delivering a unique fast-crafted dining experience. The brand's dedication to excellence is highlighted by its commitment to the art of Meatcraft, presenting a variety of high-quality proteins and innovative, craveable sides like Jamocha shakes that appeal to diverse tastes.

Arby's mission centers on Inspiring Smiles Through Delightful Experiences, emphasizing customer satisfaction and quality service. The company fosters an inclusive and supportive work environment that values people from all backgrounds, encouraging a culture of teamwork, responsibility, and fun. Employees at Arby's enjoy numerous perks and benefits, including weekly pay, flexible scheduling, free shift meals, family dining discounts, and a discount on all menu items. Noteworthy programs such as best-in-class training, continuous learning, advancement opportunities, paid time off, a 401(k) retirement plan, tuition benefits, and comprehensive medical, dental, and vision coverage contribute to employee satisfaction and retention. Additional support comes through wellbeing tools, recognition programs, slip-resistant shoe initiatives, community involvement, and unique grants and contests to ignite dreams and foster growth.

The Shift Manager role at Arby's offers a dynamic and rewarding opportunity for those passionate about leadership within a fast-paced restaurant environment. As a Shift Manager, you will play a crucial role in the day-to-day operation of the restaurant, helping the management team ensure each shift runs efficiently and effectively. Your leadership will be essential in supporting and training team members, driving performance initiatives, and maintaining the Arby's commitment to superior customer service. This position not only demands operational acumen but also a genuine dedication to delivering exceptional experiences that keep customers returning.

Arby's welcomes applicants with at least six months of restaurant or retail management experience, a strong record of providing exceptional customer service, and a readiness to work collaboratively in a team-oriented setting. Eligible candidates must be at least 18 years old and legally permitted to work in the United States. Whether you are a seasoned restaurant professional or exploring new career paths, Arby's encourages you to apply and grow with a company that values your contribution and ambition.

In summary, working as a Shift Manager at Arby's is much more than just managing shifts; it’s about being part of a legacy that delights customers, nurtures career growth, and offers extensive benefits while having fun and making a difference in the community. Join Arby’s to bring home the bacon and help create memorable dining experiences every day.

Job Requirements

  • At least 18 years of age
  • eligible to work in the U.S.
  • six months of management experience in restaurant or retail
  • ability to provide exceptional customer service
  • availability to work flexible schedules
  • positive attitude and reliability

Job Qualifications

  • At least six months of restaurant or retail management experience
  • strong customer service skills
  • leadership ability
  • effective communication skills
  • teamwork and collaborative mindset
  • problem-solving skills

Job Duties

  • Manage day-to-day restaurant operations
  • support management team in shift coordination
  • train and develop team members
  • ensure exceptional customer service
  • implement performance initiatives
  • maintain operational standards
  • handle customer concerns

Job Criteria

Experience

Mid Level (3-7 years)


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