
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.40 - $22.38
Work Schedule
Flexible
Day Shifts
Benefits
weekly pay
flexible schedule
free shift meal
family dining discount
discounted menu items
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Cash Referral Program
Recognition Program
Community involvement
Job Description
Arby's Restaurant Group, Inc. is a renowned fast-casual restaurant brand best known for its iconic roast beef sandwiches and signature curly fries. Founded in 1964, Arby's has grown to become the second-largest sandwich restaurant brand in the world with more than 3,500 locations spanning nine countries. Headquartered in Atlanta, Georgia, Arby's is proudly a part of the Inspire Brands family, which is a leader in the restaurant industry with diverse dining concepts. The company is dedicated to delivering an exceptional customer experience through high-quality proteins, innovative sides, and fast yet personalized service, which it calls "Fast Crafted". This unique approach blends quick-serve efficiency with the care and quality typically associated with fast casual dining.
At Arby's, the brand purpose is clear: Inspiring Smiles Through Delightful Experiences. This guiding principle drives every aspect of the business, from innovative menu offerings like Jamocha shakes and curated meats to the welcoming atmospheres in each restaurant. With a commitment to excellence and continuous growth, Arby's strives to create a rewarding environment for its employees, offering best-in-class training, advancement opportunities, and a rich culture that values fun, fairness, and making a difference.
The role on offer is for a Shift Manager position, which is pivotal to the daily operations of the restaurant. This is an excellent opportunity for individuals looking to develop their leadership and management skills while being at the heart of customer service and operational excellence. As a Shift Manager, you will play a critical role in ensuring that every shift runs smoothly by supporting the management team, leading by example, and fostering a positive environment for both staff and customers. You will be responsible for coaching and training team members, monitoring performance, and driving initiatives that enhance the customer experience.
In this role, your ability to provide exceptional service will not only ensure that each guest leaves satisfied but also help build customer loyalty and repeat business. You will lead the team through the challenges of a fast-paced restaurant setting, balancing the operational demands with staff engagement and guest satisfaction. Your leadership will directly impact the restaurant's success and help maintain Arby's reputation as a leader in the fast-casual dining space.
The compensation for this role ranges from $16.40 to $22.38 per hour, with actual pay determined based on factors such as experience, education, and location. The position offers a flexible work schedule and is backed by a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, a 401(k) retirement plan, tuition benefits, and various employee wellness and recognition programs. This is a fantastic career path for someone who is at least 18 years old, eligible to work in the U.S., and has a minimum of six months’ experience in restaurant or retail management. Whether you are passionate about the food industry or looking to start a rewarding career, Arby's encourages applicants from all backgrounds to consider this opportunity to grow and succeed, surrounded by a supportive team committed to excellence and innovation.
At Arby's, the brand purpose is clear: Inspiring Smiles Through Delightful Experiences. This guiding principle drives every aspect of the business, from innovative menu offerings like Jamocha shakes and curated meats to the welcoming atmospheres in each restaurant. With a commitment to excellence and continuous growth, Arby's strives to create a rewarding environment for its employees, offering best-in-class training, advancement opportunities, and a rich culture that values fun, fairness, and making a difference.
The role on offer is for a Shift Manager position, which is pivotal to the daily operations of the restaurant. This is an excellent opportunity for individuals looking to develop their leadership and management skills while being at the heart of customer service and operational excellence. As a Shift Manager, you will play a critical role in ensuring that every shift runs smoothly by supporting the management team, leading by example, and fostering a positive environment for both staff and customers. You will be responsible for coaching and training team members, monitoring performance, and driving initiatives that enhance the customer experience.
In this role, your ability to provide exceptional service will not only ensure that each guest leaves satisfied but also help build customer loyalty and repeat business. You will lead the team through the challenges of a fast-paced restaurant setting, balancing the operational demands with staff engagement and guest satisfaction. Your leadership will directly impact the restaurant's success and help maintain Arby's reputation as a leader in the fast-casual dining space.
The compensation for this role ranges from $16.40 to $22.38 per hour, with actual pay determined based on factors such as experience, education, and location. The position offers a flexible work schedule and is backed by a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, a 401(k) retirement plan, tuition benefits, and various employee wellness and recognition programs. This is a fantastic career path for someone who is at least 18 years old, eligible to work in the U.S., and has a minimum of six months’ experience in restaurant or retail management. Whether you are passionate about the food industry or looking to start a rewarding career, Arby's encourages applicants from all backgrounds to consider this opportunity to grow and succeed, surrounded by a supportive team committed to excellence and innovation.
Job Requirements
- At least 18 years of age
- Eligible to work in the U.S.
- Minimum six months of restaurant or retail management experience
- Strong interpersonal and communication skills
- Ability to work flexible schedules including weekends and holidays
- Reliable and responsible work ethic
- Basic knowledge of food safety and operational procedures
Job Qualifications
- Six months of restaurant or retail management experience
- Demonstrated ability to provide exceptional customer service
- Strong leadership and communication skills
- Ability to work in a fast-paced, team-oriented environment
- Basic understanding of food safety and health regulations
- High school diploma or equivalent preferred
Job Duties
- Oversee daily restaurant operations to ensure smooth shift management
- Lead, train, and support team members through coaching and performance initiatives
- Provide exceptional customer service to enhance guest satisfaction and loyalty
- Manage employee schedules and labor to optimize efficiency
- Maintain compliance with food safety, health, and operational standards
- Handle customer issues and resolve conflicts in a professional manner
- Assist in achieving sales goals and operational targets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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