Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
Bonuses
Flexible Hours
Employee Discount Program
Discounts on meals
Personal time off
Medical insurance
Dental Insurance
Vision plan options
STD insurance
LTD insurance
Life insurance
401(k) with employer match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality food and commitment to exceptional customer service. Established in 1969, Wendy's has grown into one of the largest and most respected hamburger chains worldwide, with thousands of franchise and company-owned locations. Recognized for its signature square-shaped beef patties, fresh toppings, and a diverse menu spanning burgers, chicken items, salads, and beverages, Wendy's continually emphasizes innovation and customer satisfaction. The company prides itself on creating a positive workplace environment where team members are valued as family, fostering growth, development, and a sense of community among employees.

This particular opportunity is with a Wendy's franchisee located at 6247 McNeil Drive, Austin, TX. Wendy's franchises operate independently, allowing for flexible compensation, benefits, and career programs that may differ from company-owned stores. As a leading fast-food employer, Wendy's offers competitive pay with bonuses, flexible schedules, and a supportive workplace culture designed to attract and retain motivated individuals.

The Shift Manager role at Wendy's is designed for career-minded, motivated individuals who possess strong interpersonal skills and a passion for leadership. The Shift Manager serves as a crucial link between the restaurant team and higher management, guiding and inspiring team members to achieve operational excellence. By fostering a team-oriented environment, the Shift Manager helps to increase store profitability, maintain superior service standards, and uphold the brand’s reputation for quality. This role involves responsibility for daily operations during a given shift, ensuring compliance with brand standards and food safety guidelines, managing employee performance, and driving customer satisfaction.

Shift Managers at Wendy's enjoy working in a family-like atmosphere where leadership and mentorship are highly valued. The position allows for flexible shifts conducive to a work-life balance, making it ideal for those seeking stability along with growth opportunities. In addition to overseeing operational tasks, Shift Managers play a proactive role in problem-solving, decision-making, and cultivating a "customer first" attitude among their team. The company encourages continuous learning and career advancement; many future leaders start their journey as Shift Managers, advancing into higher managerial roles within the organization.

Wendy's places a strong emphasis on training and development, supporting its managers with resources to build effective teams and hone leadership skills. Benefits include medical, dental, and vision insurance plans, personal time off, and 401(k) plans with employer matching, as well as employee discounts and bonuses. The company also values diversity and fosters a respectful workplace environment that promotes growth, teamwork, and excellence. Ambitious candidates who are ready to take the next step in their careers are welcomed and supported throughout their professional development.

Working at Wendy's means joining a brand that is committed to quality, community involvement, and employee satisfaction. If you have a passion for leadership, a commitment to food safety and customer service, and a desire to develop your career in the vibrant fast-food industry, this Shift Manager position offers a rewarding and dynamic opportunity to be part of the Wendy’s family.

Job Requirements

  • High school diploma or GED
  • must be at least 18 years of age
  • willingness and ability to support the management team achieve employee, customer, sales, and operational goals
  • ability to stand and move for most - if not all - of your shift
  • ability to use restaurant equipment such as a headset, register or grill
  • must have or be willing to obtain SERV Safe certification by end of training
  • secure reliable transportation to travel to your home store and other locations occasionally for training and other tasks
  • flexible work availability

Job Qualifications

  • High school diploma or GED
  • must be at least 18 years of age
  • excellent interpersonal skills
  • career-minded and motivated
  • leadership experience or desire to lead
  • commitment to food safety and proper procedures

Job Duties

  • Support the management team achieve our employee, customer, sales, and operational goals
  • stand and move for most - if not all - of your shift
  • use restaurant equipment such as a headset, register or grill
  • follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in
  • obtain SERV Safe certification by end of training
  • secure reliable transportation to travel to your home store and other locations occasionally for training and other tasks

Job Criteria

Experience

Mid Level (3-7 years)


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