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Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
College Tuition Assistance
Employee Discounts
Training and development opportunities

Job Description

SLI Enterprises is a prominent independent franchisee operating multiple McDonald's restaurants across the Dallas-Fort Worth metroplex. This thriving franchise management company holds the license to use McDonald’s logos and food products but operates independently from McDonald’s USA, managing employment matters autonomously. Their restaurants span a variety of vibrant locations including Irving, Dallas, Mesquite, Caddo Mills, Greenville, Commerce, Italy, Waxahachie, Fairfield, Mexia, Corsicana, Ennis, and Terrell. SLI Enterprises prides itself on delivering a fast, friendly dining experience with a commitment to quality and customer satisfaction, making it a notable part of the community’s local restaurant scene. As an employer, SLI Enterprises offers a supportive work environment rooted in opportunities for growth, learning, and advancement, backed by robust training programs and employee development initiatives. Their operational focus extends to maintaining high standards in food safety, cleanliness, and service excellence.

The Shift Manager role at SLI Enterprises’ McDonald's restaurants is integral to the day-to-day success of each location. This position involves overseeing shift operations to deliver a fast, accurate, and friendly experience for every customer. Shift Managers play a critical leadership role by managing crew members and coordinating with other managers to ensure seamless service delivery. Responsibilities include planning shift tasks, monitoring staff performance, and enforcing food quality and safety standards. Shift Managers also handle scheduling, training, inventory management, and maintaining a clean, safe, and secure environment. The role requires a proactive individual capable of fostering a positive team culture while meeting operational goals, including sales targets and quality benchmarks. This position offers a flexible schedule which empowers employees to balance their professional and educational pursuits while building skills in leadership, communication, and business operations. SLI Enterprises encourages motivated candidates who enjoy fast-paced environments, have a passion for customer service, and possess a collaborative attitude to consider applying. The company values positive team players who are enthusiastic about growth and ready to contribute to a dynamic restaurant business with clear pathways for career progression. This employment opportunity is governed by the franchisee's policies and is not directly managed by McDonald’s USA, ensuring local management focus and personalized employee support. Applicants must be 18 years or older and possess previous leadership experience, preferably within restaurant, retail, or hospitality sectors. This job offers a fulfilling career with competitive pay and benefits including college tuition assistance and retirement plans, making it a great fit for those looking to advance professionally in a recognizable brand environment operated by a dedicated independent franchise partner.

Job Requirements

  • must be 18 years or older
  • prior leadership experience preferred
  • ability to work a flexible schedule
  • strong team player with positive attitude
  • experience in fast-paced work environments
  • eligibility to work legally
  • good communication skills

Job Qualifications

  • previous leadership experience in restaurant, retail, or hospitality
  • excellent communication and interpersonal skills
  • ability to motivate and manage a team
  • strong organizational and multitasking abilities
  • commitment to food safety and quality
  • customer service orientation
  • flexibility to work various shifts

Job Duties

  • plan shifts and coordinate team activities
  • monitor team performance and provide coaching
  • ensure food safety and quality standards are met
  • manage inventory and supplies
  • oversee cleanliness and maintenance
  • handle scheduling and training of crew
  • maintain safety and security protocols
  • deliver exceptional customer service

Job Criteria

Experience

Mid Level (3-7 years)


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