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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Education Assistance
Medical insurance
Dental Insurance
vision coverage
Service awards
Employee Resource Connection
Matching gifts program

Job Description

This job opportunity is offered by a restaurant operated by an independent franchisee licensed to use McDonald's logos and food products. Unlike McDonald's USA, this franchisee is a separate company and employer, responsible solely for all employment matters, including hiring, firing, staffing, discipline, supervision, and scheduling. Candidates applying for this position will be working directly for the franchisee, not McDonald's USA, ensuring localized management with a strong focus on providing high-quality service in a fast-paced, iconic environment.

This role is for a Shift Manager position within the McDonald's corporate-owned restaurant managed by the independent franchisee. The Shift Mana... Show More

Job Requirements

  • minimum 2 years of shift management experience
  • ability to lead and motivate teams
  • flexibility to work various shifts
  • knowledge of food safety and hygienic practices
  • strong organizational skills
  • excellent communication
  • must be at least 18 years old
  • willingness to work in a fast-paced environment

Job Qualifications

  • minimum 2 years experience in shift management
  • previous leadership experience preferred
  • experience in restaurant, retail or hospitality environment
  • positive team player with a flexible schedule
  • strong communication and organizational skills
  • ability to work in a fast-paced environment
  • at least 18 years old
  • passion for delivering excellent customer service and maintaining high operational standards

Job Duties

  • lead shifts ensuring fast, accurate, and friendly customer experiences
  • provide leadership to crew and other managers during shifts
  • maintain high standards of quality, service, and cleanliness
  • monitor safety, security, and profitability
  • plan each shift and monitor team performance
  • communicate shift details to the next manager
  • meet performance targets during shifts
  • assist assigned departments to meet goals
  • manage food safety compliance
  • handle internal communication
  • manage inventory
  • oversee daily maintenance and cleanliness
  • manage crew scheduling
  • conduct training
  • ensure exceptional customer service

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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