Shift Manager

Tempe, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

Job Description

Burger King is a globally recognized leader in the fast-food restaurant industry, known for its flame-grilled burgers and quick, friendly service. Situated at Arizona State University in Tempe, AZ, this location operates as part of an international chain that prides itself on delivering consistent food quality and excellent customer experiences. Burger King has a solid reputation for innovation in menu offerings and maintaining high standards in employee training and operational efficiency. The Tempe location is strategically placed to serve a dynamic customer base, including students, faculty, and community members, ensuring fast and satisfying meals throughout the day.

The Shift Manager role at this Burger King location is pivotal to the seamless daily operation of the restaurant. This position is responsible for assisting the General Manager and Assistant Manager in supervising the restaurant team to maintain high standards in food preparation and customer service. The Shift Manager ensures that all daily operations flow smoothly by directing staff, managing resources efficiently, and addressing customer needs to guarantee satisfaction. This role requires a hands-on approach, combining leadership duties with operational tasks such as managing cash drawers, opening and closing the restaurant, overseeing food preparation, and ensuring compliance with company policies.

In this role, the Shift Manager acts as a quality controller, providing training and guidance to team members to uphold the brand’s standards and enhance customer experience. The position demands exceptional organizational skills to coordinate multiple activities, from managing inventory and stock rotation to handling minor repairs and maintaining cleanliness during shift transitions. The Shift Manager also plays a vital part in financial responsibilities, including making deposits and handling cash registers accurately.

Working as a Shift Manager at Burger King offers an opportunity to develop leadership skills in a fast-paced environment while contributing directly to the success of a prominent fast-food chain. This employment type is typically full-time or part-time, adaptable to suit operational needs, and offers competitive compensation corresponding to industry standards. Candidates will find the role rewarding as they lead diverse teams and ensure customers receive timely and high-quality service consistently. The position demands dedication, adaptability, and a commitment to maintaining the reputation that Burger King has built worldwide.

Job Requirements

High school diploma or equivalent
Prior experience in food service or management preferred
Ability to lead and supervise a team
Excellent communication and interpersonal skills
Knowledge of food safety practices
Ability to handle cash and perform basic math
Availability to work various shifts including evenings and weekends

Job Qualifications

High school diploma or equivalent
Previous experience in a fast-food or restaurant supervisory role preferred
Strong leadership and communication skills
Ability to manage and motivate a team
Basic knowledge of food safety and hygiene standards
Proficiency in operating restaurant equipment and cash registers
Ability to work flexible hours including weekends and holidays

Job Duties

Assist General Manager and Assistant Manager to supervise and coordinate food preparation and serving activities
Ensure delivery of excellent customer service by managing daily restaurant operations
Direct employees through their daily routines and interact with customers to ensure satisfactory experience
Manage team leaders and team members on team stations, products, processes, and policies
Act as quality control by training employees properly and adhering to company policy
Open restaurant, set up cash drawers, initiate computer run
Make final deposit of previous nights receipts
Turn on fryers, broilers and breakfast grills
Prepare food and serve customers at counter and drive-thru window
Prepare garnish for lunch sandwiches, cut lettuce, tomatoes, pickles and onions
Begin cleaning and prepare produce for salads
Receive and store incoming food shipments
Rotate stock in freezer and cooler
Perform minor repairs
Operate cash register
Close restaurant including cleaning kitchen equipment, dining room, preparing final deposit and closing paperwork