Shift Manager - 4124

Five Guys is a renowned fast-casual restaurant chain known for serving outstanding burgers and fries with a commitment to a clean environment and top-tier customer service. Established with a focus on quality ingredients and an exceptional dining experience, Five Guys has grown to become a beloved name in the food service industry across North America. The company prides itself on its vibrant culture that values humility, exceeding expectations, integrity, and leadership by example. With ambitious plans to open over 1000 new locations, Five Guys offers significant career growth opportunities and a supportive work environment where employees are empowered and valued.

The role of Shift Manager at Five Guys is pivotal to maintaining the high standards and smooth operation of the restaurant. Shift Managers are uniquely trained to perform all duties carried out by Crew Members and Shift Leaders, alongside additional responsibilities that involve overseeing daily restaurant operations in the absence of the General Manager. This position requires a dynamic individual who can ensure compliance with company standards across multiple facets including product preparation and delivery, customer relations, restaurant cleanliness and maintenance, staff management, and inventory control. The Shift Manager acts as a key leader on their team, setting high standards and creating a motivating and fun workplace where everyone is committed to delivering excellent food and service.

Offering real work-life balance with set hours from 11:00 am to 10:00 pm daily and no drive-thru pressures, this role provides a fast-paced yet manageable work environment. The compensation package features a competitive base pay of $18.00 per hour plus tips and bonuses, making it financially rewarding for motivated candidates. Five Guys also offers comprehensive and customizable benefits including medical, dental, vision, pet insurance, and a 401(k) plan with matching contributions, subject to eligibility. Their Employee Assistance Program and Employee Relief Fund further illustrate the company's dedication to supporting its workforce.

This position is ideal for those with one to two years of supervisory experience in food service or retail who are passionate about building positive team environments and delivering fantastic customer experiences. Candidates who are energetic, honest, motivational, and fun, with a strong desire to lead by example and uphold the company’s core convictions, will thrive in this role. The Shift Manager has a unique opportunity to influence both the team dynamic and customer satisfaction significantly, making a tangible impact daily.

Employees at Five Guys enjoy a culture that prioritizes food quality and safety without taking themselves too seriously, fostering a friendly and enjoyable workplace. Benefits like free meals while working and a Secret Shopper bonus scheme—where employees can earn extra based on quality evaluations—enhance the overall employment experience. As Five Guys continues to expand, the Shift Manager position promises not only immediate responsibility and reward but also a clear path toward advancement within a swiftly growing organization known for its strong internal promotion philosophy.