
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k plan with company match
Paid vacation
Job Description
Wendy's is a globally recognized fast-food restaurant chain known for its high-quality food, friendly service, and commitment to customer satisfaction. Founded in 1969, Wendy's has grown to become one of the most popular quick-service restaurants, offering a variety of menu items including burgers, salads, and sides. With a focus on fresh ingredients and a welcoming environment, Wendy's prides itself on delivering a unique dining experience that appeals to a broad audience. The company operates thousands of locations worldwide and emphasizes not only great food but also employee development and community involvement.
The role of Shift Supervisor at Wendy's is a crucial leadership position responsible for managing daily store operations during shifts. This role requires overseeing staff performance, training new employees, handling cash accurately, and ensuring that all food safety and company policies are strictly followed. The Shift Supervisor is integral to maintaining the store's quality, service, and cleanliness standards (Q.S.C.), ensuring that every customer receives exceptional service. Candidates can expect a dynamic work environment where leadership skills and multitasking abilities are of paramount importance. Employment is generally full-time with benefits starting soon after hire, including medical, dental, and vision insurance options. The position also allows for career progression within the company through certifications such as Crew Leader and Shift Supervisor, providing opportunities for growth and advancement. The role demands individuals who are reliable, proactive, and ready to handle various responsibilities, including managing schedules and resolving customer issues. Overall, it offers a rewarding opportunity to develop managerial experience in the fast-food industry while working for a respected and established brand.
The role of Shift Supervisor at Wendy's is a crucial leadership position responsible for managing daily store operations during shifts. This role requires overseeing staff performance, training new employees, handling cash accurately, and ensuring that all food safety and company policies are strictly followed. The Shift Supervisor is integral to maintaining the store's quality, service, and cleanliness standards (Q.S.C.), ensuring that every customer receives exceptional service. Candidates can expect a dynamic work environment where leadership skills and multitasking abilities are of paramount importance. Employment is generally full-time with benefits starting soon after hire, including medical, dental, and vision insurance options. The position also allows for career progression within the company through certifications such as Crew Leader and Shift Supervisor, providing opportunities for growth and advancement. The role demands individuals who are reliable, proactive, and ready to handle various responsibilities, including managing schedules and resolving customer issues. Overall, it offers a rewarding opportunity to develop managerial experience in the fast-food industry while working for a respected and established brand.
Job Requirements
- High school diploma or GED
- one to three months related experience or training
- P.O.C. trained on all positions
- ability to read and interpret documents
- ability to write routine reports
- ability to speak effectively before groups
- basic math skills including fractions and decimals
- problem-solving skills
- crew leader certification
- shift supervisor certification
- able to lift up to 50 pounds
- valid drivers license and vehicle insurance if driving
- age 18 or older
Job Qualifications
- High school diploma or GED
- one to three months related experience or training
- P.O.C. trained on all positions
- ability to read and interpret safety rules and manuals
- ability to write routine reports
- effective verbal communication skills
- basic mathematical skills including addition, subtraction, multiplication, and division
- ability to solve practical problems
- crew leader certification
- shift supervisor certification
Job Duties
- Manage shifts effectively
- train staff on all positions
- handle cash and ensure accuracy
- maintain customer satisfaction
- enforce food safety and company policies
- uphold store Q.S.C. standards
- perform company errands as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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