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McDonald's logo

Shift Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Disability insurance
Life insurance
paid leave
Adoption assistance
Matching gifts program

Job Description

This job posting relates to a restaurant that is owned and operated by an independent franchisee and not McDonald's USA. The franchisee holds a license to use McDonald's logos, branding, and food products but functions as a separate company and employer distinct from McDonald's USA. Employment decisions, including hiring, firing, discipline, staffing, and scheduling, are handled entirely by the franchisee, who assumes full responsibility for employment matters at the restaurant. McDonald's USA does not have control over these actions nor receives applications or involvement in employment processes. This setup allows for a localized management style, catering to the specific community... Show More

Job Requirements

  • Be at least 18 years old
  • have leadership experience preferably in restaurant, retail, or hospitality
  • possess strong communication and organizational skills
  • ability to work flexible hours in a fast-paced environment
  • commitment to food safety and quality standards
  • willingness to engage in ongoing training and development

Job Qualifications

  • Previous leadership experience preferred
  • experience in restaurant, retail, or hospitality environment
  • positive team player with flexible schedule
  • strong communication and interpersonal skills
  • ability to motivate and manage a team
  • commitment to customer service excellence
  • minimum age 18 years

Job Duties

  • Lead shifts to ensure fast, accurate, friendly customer service
  • provide leadership to crew and managers during shifts
  • plan shift activities and monitor performance
  • ensure compliance with McDonald's quality, service, and cleanliness standards
  • monitor safety, security, and profitability
  • communicate effectively with the next Shift Manager to prepare for continuous operations
  • manage food safety, internal communication, inventory, daily maintenance, crew management, training, scheduling and customer service

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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