Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $27.42
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Work Schedule

Flexible
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Benefits

competitive pay
Employee Discounts
Paid sick leave
Paid Time Off
Tuition Reimbursement
Training and advancement opportunities
Weekly direct deposit
401k plan
medical benefits
Dental benefits
vision benefits

Job Description

McDonald's is one of the world's leading global foodservice retailers, serving millions of customers daily with high-quality food and exceptional customer service. Founded in 1940, McDonald's has grown into a renowned fast-food restaurant chain with thousands of locations worldwide, including numerous establishments throughout California. Known for its iconic menu items like the Big Mac and its commitment to convenience, value, and community involvement, McDonald's is dedicated to providing a rewarding and supportive work environment for its employees. The company offers a diverse and inclusive workplace where team members from varied backgrounds can thrive and grow professionally.

This specific role is for a Shift Manager position within a McDonald's restaurant located in California. A Shift Manager plays a vital role in the successful daily operations of the restaurant by leading the team to deliver a superior guest experience, ensuring food safety and cleanliness standards, managing schedules, and motivating crew members and managers alike. The role emphasizes leadership, teamwork, and a dedication to continuous learning. The position is designed to provide flexible scheduling options that accommodate the personal needs of employees while offering competitive pay ranging from $22.00 to $27.42 per hour along with cash incentives. Shift Managers have the unique opportunity to cultivate a positive and productive work environment that drives performance and customer satisfaction.

The Shift Manager is responsible for leading the crew by handling and overseeing schedules, inspiring team members to deliver outstanding guest experiences, and ensuring safety and cleanliness throughout the restaurant. This role also requires a proactive mindset when addressing safety, security, inventory, and profitability concerns. It includes fostering an atmosphere of ongoing training and education to encourage growth and enhance team skills. The Shift Manager must demonstrate strong communication abilities, a customer-focused perspective, and the capacity to make quick, effective decisions in a dynamic, fast-paced environment. This is a hands-on leadership position that combines operational expertise with a people-centric approach, ensuring both customers and employees feel valued and supported.

McDonald's is committed to diversity, equal employment opportunities, and inclusion. The company does not discriminate based on race, religion, gender, or any protected characteristics, and it offers reasonable accommodations for qualified individuals with disabilities during the hiring process and employment. McDonald's California locations also comply with Fair Chance hiring laws, which consider qualified applicants regardless of criminal history. Overall, this opportunity is ideal for individuals passionate about leadership, customer service, and career advancement in the fast food industry, presenting excellent benefits such as employee discounts, paid leave, tuition reimbursement, and 401k plans alongside competitive wages.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Ability to work flexible hours including nights and weekends
  • Strong interpersonal and leadership skills
  • Ability to stand for extended periods and perform physical tasks
  • Compliance with all health and safety regulations

Job Qualifications

  • Passion for helping and serving others including customers and fellow team members
  • Strong customer service and support focus
  • Ability to communicate effectively and anticipate customer needs
  • Ability to provide solutions and make decisions in a fast-paced environment

Job Duties

  • Lead the experience by handling and overseeing crew schedules
  • Inspire and empower crew and managers to provide an outstanding guest experience
  • Supervise and lead food safety and cleanliness measures to meet McDonald's standards
  • Take measures around safety, security, inventory, and profitability
  • Cultivate and encourage training, education, and continued learning within the restaurant
  • Drive and expect a high level of performance from the team

Job Criteria

Experience

Mid Level (3-7 years)


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