Shift Manager - 1894

Five Guys is a renowned fast-casual restaurant chain that has built a reputation for serving outstanding burgers and fries in clean and welcoming dining environments. With a sincere commitment to top-tier customer service, Five Guys has become a beloved brand across North America and continues to expand, with plans to open more than an estimated 1000 new locations. This growth represents significant career opportunities for driven individuals looking to advance within a vibrant and dynamic company. The establishment emphasizes a culture that values quality, integrity, and teamwork, making it an excellent place for employees to thrive and develop professionally.

The Shift Manager role at Five Guys is crucial to the restaurant’s daily success and overall operations. Shift Managers are trained to perform all of the duties handled by Crew Members and Shift Leaders but take on additional responsibilities that ensure smooth restaurant functioning during the General Manager’s absence. These responsibilities include supervising product preparation and delivery, maintaining excellent customer relations, overseeing the restaurant’s maintenance, managing team productivity, and handling inventory control. This position demands a motivated individual who is passionate about food quality and customer service excellence. Working in this role means engaging in a fast-paced, high-energy environment where teamwork and positive attitudes are highly encouraged. In addition to competitive base pay starting at $18.00 per hour plus tips and bonuses, employees enjoy comprehensive and customizable benefits such as medical, dental, vision, and pet insurance options, a 401(k) plan with company match, an employee assistance program, and an employee relief fund supported by owners and staff.

Working hours typically cover the restaurant’s operating schedule, which is generally from 11:00 am to 10:00 pm, without drive-thru services. This schedule offers real work-life balance with consistent shifts. Besides the tangible benefits, Five Guys incentivizes strong performance through a Secret Shopper bonus plan, where team members can earn additional monetary rewards based on mystery evaluation results. The company’s core values—including humility, exceeding expectations, doing the right thing, and leading by example—are ingrained in the role, encouraging managers to foster a positive workplace atmosphere and set high standards for themselves and their teams. This job provides not only a platform for immediate growth through skill acquisition and leadership experience but also long-term career development within a nationally recognized brand committed to promoting from within. Overall, this is an exciting opportunity for individuals ready to make a meaningful impact while enjoying a supportive, fun, and growth-oriented work environment.