Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $29,256.52 - $36,003.31
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
Flexible Schedule
401(k) Plan
Job Description
Wingstop is a leading restaurant chain specializing in flavorful chicken wings and exceptional guest experiences. Renowned for its distinct and bold flavors, Wingstop has created a unique dining culture centered around passion, innovation, and a commitment to serving the world flavor. As a vibrant and fast-paced food service company, Wingstop emphasizes the importance of teamwork, quality, and customer satisfaction while offering opportunities for career growth within its expanding network of locations. The company culture is built on respect, recognition, and the relentless pursuit of excellence, making it an exciting place for individuals who are enthusiastic about hospitality and dedicated to... Show More
Job Requirements
- Minimum of 2 years of previous food service, retail or restaurant supervisory experience
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution skills
- Strong leadership skills and ability to manage, train, develop and motivate a diverse crew
- Passionate about hospitality and serving the guest
- Ability and flexibility to work changing schedules including mornings, evenings, weekends, and/or holidays
- Ability to problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create action plans, and implement those plans
- Ability to measure performance subjectively and objectively
- Ability to cultivate attractive culture within the restaurant
- Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
Job Qualifications
- Minimum of 2 years of previous food service, retail or restaurant supervisory experience
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution skills
- Strong leadership skills and ability to manage, train, develop and motivate a diverse crew
- Passionate about hospitality and serving the guest
- Ability and flexibility to work changing schedules including mornings, evenings, weekends, and/or holidays
- Ability to problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create action plans, and implement those plans
- Ability to measure performance subjectively and objectively
- Ability to cultivate attractive culture within the restaurant
- Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
Job Duties
- Assist the General Manager in staffing the restaurant timely and efficiently with carefully selected team
- Ensure the restaurant environment is safe for both team members and guests
- Create a positive restaurant culture through respect, recognition and reward
- Greet all guests promptly and ensure a positive, long-lasting impression of the Wingstop experience
- Handle guest orders and inquiries in a friendly and professional manner
- Resolve low level guest issues efficiently and notify the General Manager of significant guest complaints
- Control cash, property, product and equipment
- Manage labor and food costs to build sales
- Maintain operational standards and communicate maintenance issues to Facilities Department
- Use company tools to coach, mentor and develop team members
- Ensure all risk management issues comply with company standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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