Shift Manager - 0184

Five Guys is a renowned fast-casual restaurant chain specializing in serving outstanding burgers and fries in a clean and welcoming environment. Established with a commitment to quality and customer satisfaction, Five Guys has created a unique dining experience centered on fresh ingredients and superior food preparation standards. Known for a top-tier customer service approach, this brand emphasizes creating a fun yet professional atmosphere for both its employees and guests. With a firm dedication to operational excellence and a culture that values humility, high standards, and leadership by example, Five Guys is a preferred destination not only for food lovers but also for those seeking rewarding careers in the food service industry.

The company is currently offering a Shift Manager position with a competitive pay rate of $19.50 per hour plus tips and bonuses. This role is critical to the smooth functioning of the restaurant, especially in the absence of the General Manager. Shift Managers are trained comprehensively, expected to perform all duties handled by Crew Members and Shift Leaders, and take on additional responsibilities that influence daily operations and staff performance. Responsibilities include ensuring compliance with company standards across all operational aspects such as product preparation, customer relations, restaurant upkeep, and inventory management.

The Shift Manager position is designed for individuals who thrive in fast-paced, energetic environments and are passionate about delivering exceptional food quality with outstanding customer service. This leadership role provides vast opportunities for career growth within a company that plans to expand significantly across North America with a strong focus on internal promotions. Employees can expect real work-life balance with standard operating hours from 11:00 am to 10:00 pm and no drive-thru responsibilities, which allows for manageable shifts and predictable scheduling.

Employees at Five Guys enjoy comprehensive and customizable benefits including medical, dental, vision, pet insurance, and a 401(k) plan with matching contributions based on eligibility. Additionally, the company supports its team through an Employee Assistance Program and an Employee Relief Fund, underscoring its commitment to employee wellbeing. The unique Secret Shopper bonus plan rewards teams based on performance, encouraging an engaging and motivational work culture.

Shift Managers at Five Guys embody the company’s Core Convictions: remain humble by being willing to take on all tasks, exceed expectations by delivering more than anticipated, always do the right thing guided by conscience and grit, and lead by example to inspire others. This role is ideal for motivated, energetic, and honest leaders who are committed to building a great workplace and enhancing customer experiences. Working at Five Guys offers competitive pay, a fun and respectful work culture, free meals during shifts, and substantial growth prospects in a reputable and expanding company.