Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $19.00
Benefits
free meals on shift
50% off meals off shift
flexible schedule
Early Access to Pay
Opportunities to Advance
Recognition Program
Employee Referral Program
401(k) with employer match
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer-paid life insurance
Job Description
Zaxbys is a well-established fast-casual restaurant chain known for its delicious chicken dishes, vibrant atmosphere, and dedicated team culture. As a popular destination for guests seeking not just a meal but a fun and friendly experience, Zaxbys prides itself on creating a welcoming environment where friends and families can come together to enjoy quality food and excellent service. With a strong commitment to employee satisfaction, Zaxbys offers a workplace where team members feel valued and motivated to grow within the company. The franchise continues to expand its footprint, opening new locations and creating more employment opportunities, inviting enthusiastic and hard-working individuals to join their team.
The Shift Leader role at Zaxbys is a pivotal position designed for individuals who thrive in a fast-paced restaurant environment and possess strong leadership qualities. This role requires managing the product, processes, and people during a shift to ensure smooth and efficient operation. As a Shift Leader, you will have supervisory responsibilities, including assigning tasks to team members and handling guest complaints professionally and promptly. Your goal is to align shift activities with the restaurant's objectives, ensuring that service and product quality remain consistently high. The Shift Leader plays a crucial role in setting shift goals, maintaining operational standards, and fostering a culture of high performance and teamwork.
This position offers part-time and full-time employment opportunities, with a competitive pay range of $17.00 to $19.00 per hour. Key responsibilities include training and coaching staff to uphold Zaxbys' standards, managing inventory and food safety procedures, supervising food production quality, and ensuring compliance with all company policies and regulatory requirements. The Shift Leader also collaborates with the management team to set and track performance goals, ensuring that the team achieves success together.
Zaxbys recognizes the importance of work-life balance and employee well-being. The role offers flexible scheduling options that accommodate varying availability, including days, nights, weekends, and holidays. Team members enjoy benefits such as free meals while on shift, a 50% discount on meals when off shift, early access to pay, and opportunities for career advancement within the company. For full-time employees, additional benefits include medical, dental, and vision insurance, short and long-term disability coverage, and employer-paid life insurance.
Being a Shift Leader at Zaxbys is more than just managing daily restaurant operations; it is about creating a positive work culture, motivating team members, and directly contributing to exceptional guest experiences. You'll be a role model who leads by example, ensuring safety guidelines are followed and fostering an environment where everyone can perform to their highest potential. If you are a proactive individual with strong communication, problem-solving, and organizational skills, and a passion for leadership in the hospitality industry, this role at Zaxbys offers you a rewarding and dynamic career path.
The Shift Leader role at Zaxbys is a pivotal position designed for individuals who thrive in a fast-paced restaurant environment and possess strong leadership qualities. This role requires managing the product, processes, and people during a shift to ensure smooth and efficient operation. As a Shift Leader, you will have supervisory responsibilities, including assigning tasks to team members and handling guest complaints professionally and promptly. Your goal is to align shift activities with the restaurant's objectives, ensuring that service and product quality remain consistently high. The Shift Leader plays a crucial role in setting shift goals, maintaining operational standards, and fostering a culture of high performance and teamwork.
This position offers part-time and full-time employment opportunities, with a competitive pay range of $17.00 to $19.00 per hour. Key responsibilities include training and coaching staff to uphold Zaxbys' standards, managing inventory and food safety procedures, supervising food production quality, and ensuring compliance with all company policies and regulatory requirements. The Shift Leader also collaborates with the management team to set and track performance goals, ensuring that the team achieves success together.
Zaxbys recognizes the importance of work-life balance and employee well-being. The role offers flexible scheduling options that accommodate varying availability, including days, nights, weekends, and holidays. Team members enjoy benefits such as free meals while on shift, a 50% discount on meals when off shift, early access to pay, and opportunities for career advancement within the company. For full-time employees, additional benefits include medical, dental, and vision insurance, short and long-term disability coverage, and employer-paid life insurance.
Being a Shift Leader at Zaxbys is more than just managing daily restaurant operations; it is about creating a positive work culture, motivating team members, and directly contributing to exceptional guest experiences. You'll be a role model who leads by example, ensuring safety guidelines are followed and fostering an environment where everyone can perform to their highest potential. If you are a proactive individual with strong communication, problem-solving, and organizational skills, and a passion for leadership in the hospitality industry, this role at Zaxbys offers you a rewarding and dynamic career path.
Job Requirements
- must be 18 years of age or older
- must have reliable transportation
- ability to work a flexible schedule including days, nights, weekends, and holidays
- available to work 9 to 28 hours per week for part-time
- available to work 32 to 40 hours per week for full-time
- successful completion of background check
- demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
- follows company standards and local laws with regards to employee time punches
- strong interpersonal and verbal communication skills
- technological savvy
- strong problem-solving skills
- ability to multi-task and manage time effectively
- conflict resolution skills
- ability to make sound judgments and decisions that align with company standards and values
- servant leader mindset
- leadership experience preferred
Job Qualifications
- must be 18 years of age or older
- must have reliable transportation
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check
- demonstrates leadership qualities and organizational skills
- strong interpersonal and verbal communication skills
- technological savvy and knowledge of company software
- strong problem-solving skills
- ability to multi-task and manage time effectively
- conflict resolution skills
- ability to make sound judgments and decisions
- servant leader mindset
- leadership experience preferred
Job Duties
- complete all training requirements
- create a culture of high-performance and train and coach team members to meet all company standards
- mentor, coach, and develop team members and communicate performance concerns
- prioritize the guest and team member experience and resolve complaints in a friendly and respectful manner
- create and maintain a positive culture and healthy team morale
- communicate shift goals and motivate team members
- delegate tasks to team members and supervise performance during a shift
- maintain operational standards and ensure compliance with guidelines, policies, and procedures
- ensure service, product quality, and cleanliness standards are upheld
- enhance guest experiences by exceeding guest expectations
- receive and reconcile truck deliveries and complete daily inventory counts
- manage food production and quality
- track food safety and quality throughout the shift
- plan shift duties and complete opening and closing tasks
- collaborate with management to develop and report on goals
- ensure policies and procedures are followed
- follow company cash management policies
- maintain compliance with laws and guidelines
- utilize management tools and keep accurate records
- maintain flexibility to perform beyond position parameters
- ensure team safety and adherence to safety guidelines
- report human resources and risk management concerns
- escalate concerns to supervisor
- perform all other duties necessary for restaurant operations
Job Criteria
Experience
No experience required
Job Location
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