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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
food discounts
Medical
Dental
Vision
Mental health and counseling
wellness reimbursement
401K Matching
HSA
Paid Time Off
Education support
Job Description
Wingstop is a renowned restaurant chain specializing in delivering world-class chicken wings with bold flavors, committed to providing exceptional customer experiences and quality food. As a leading brand in the fast-casual dining industry, Wingstop has established itself with a vibrant culture focused on teamwork, hard work, and genuine hospitality. The company is dedicated to fostering a positive work environment where employees are valued and supported through various benefits such as food discounts, medical, dental, vision, mental health and counseling services, wellness reimbursement, 401K matching, HSA options, paid time off, education support, and more for eligible employees. This commitment reflects Wingstop's... Show More
Job Requirements
- Minimum of 2 years of previous food service, retail, or restaurant supervisory experience
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution skills
- Strong leadership skills and ability to manage, train, develop, and motivate a diverse crew that is highly engaged
- Passionate about hospitality and serving the guests
- Ability/flexibility to work a changing schedule, including mornings, evenings, weekends, and/or holidays
- Ability to problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create action plans, and implement those plans
- Ability to measure performance, subjectively and objectively
- Cultivate an attractive culture within the restaurant
- Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
Job Qualifications
- Minimum of 2 years of food service, retail, or restaurant supervisory experience
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal and conflict resolution skills
- Leadership skills to manage, train, and motivate a diverse team
- Passionate about hospitality and guest service
- Ability to work flexible schedules including mornings, evenings, weekends, and holidays
- Problem-solving skills
- Willingness to accept feedback and improve
- Goal-setting and action plan implementation skills
- Ability to measure performance subjectively and objectively
- Ability to cultivate a positive restaurant culture
- Ability to represent the brand and its mission
Job Duties
- Assist the General Manager in staffing the restaurant efficiently
- Ensure a safe and respectful environment for team members and guests
- Provide feedback and support to team members
- Greet guests promptly and maintain a positive guest experience
- Control cash, property, product, and equipment
- Maintain operational standards and communicate maintenance issues
- Coach, mentor, and develop team members
- Resolve low-level guest issues
- Support all restaurant positions when necessary
- Communicate company standards and messages across the team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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