Shift Leader

Our establishment is a renowned fast-casual restaurant brand recognized for its signature fire-grilled chicken and commitment to delivering exceptional dining experiences. With a growing presence across multiple locations, we pride ourselves on combining high-quality food with a vibrant and welcoming atmosphere. We are driven by a passion for excellence, innovation, and community engagement, making us a leader in our industry. Our team members are considered the secret ingredient to our success, contributing energy, ideas, and dedication to every aspect of the guest experience. We emphasize a culture of growth, inclusivity, and balance, encouraging our employees to express themselves and develop their careers in a supportive environment.

The Shift Leader role is an integral position within our restaurant operations, acting as the driving force behind each shift's success. As a Shift Leader, you will oversee daily restaurant functions during your assigned shifts and act as the key manager in the absence of the General Manager or Assistant Manager. You will be responsible for leading your team to deliver exceptional customer service, maintain operational standards, and uphold our company’s quality, service, and cleanliness benchmarks. This is a dynamic leadership role that combines hands-on team management with operational oversight, requiring strong organizational skills, a commitment to excellence, and the ability to motivate and support team members.

In this role, you will coordinate crew tasks such as setup, food preparation, and cleaning, ensuring the restaurant operates smoothly and efficiently. You will manage restaurant opening and closing procedures, implement security protocols, and handle inventory control and food deliveries. Ensuring compliance with health and safety standards is a top priority, along with maintaining high levels of customer satisfaction by meeting or exceeding service speed and quality metrics.

The Shift Leader also plays a crucial role in training and supporting team members on new products and operational procedures, fostering a positive and productive work environment. You will manage cash registers, verify orders, oversee company funds, and perform cash audits, all while consulting with area leadership to ensure proper operational procedures are followed. Flexibility is key, as you will need to adjust staffing and production levels based on sales volume and customer demand.

This position offers competitive pay and a range of benefits, including medical, dental, and vision insurance options, a 401(k) plan with match and immediate vesting, paid vacation and sick time, employee assistance programs, and discounts on food, entertainment, and more. Working hours are designed to accommodate work-life balance, with no overnight shifts and flexible scheduling options for both full-time and part-time employment.

If you are passionate about leadership, enjoy working in a fast-paced restaurant environment, and want to grow your career with a brand that values its employees, then this Shift Leader opportunity is the perfect fit. Join us, bring your energy and dedication, and ignite a rewarding career with a company committed to your success.