Shift Lead

Smalls Sliders is a rapidly expanding quick-service restaurant (QSR) brand that has redefined the cheeseburger slider experience with a commitment to quality and freshness. Founded by Brandon Landry, a devoted fan of cheeseburger sliders, Smalls Sliders was created out of a desire to elevate these small yet flavorful burgers from typical sports bar fare to a culinary experience that customers can enjoy on a larger scale. The brand distinguishes itself through the use of only high-quality ingredients and a made-to-order approach, ensuring every slider meets exacting standards of taste and freshness. Their signature offerings include freshly prepared cheeseburger sliders, superior waffle fries crafted from the best potatoes and perfectly seasoned for dipping in their unique queso or their proprietary Smauce®. Their shakes complete the menu with an iconic appeal that resonates well with customers seeking both classic and innovative treats. Smalls Sliders embraces diversity by cultivating a dynamic team known as the Smalls Squad. This passionate group is united not only by their love for exceptional food but also by a shared mission to make each customer’s day a little brighter, creating an inviting atmosphere that encourages repeat visits and a loyal customer base. As one of the fastest-growing QSR chains in the nation, Smalls Sliders offers a vibrant workplace where team members can thrive and grow within a supportive company culture focused on excellence and innovation.

The role of Shift Lead at Smalls Sliders is critical to sustaining the brand’s reputation for outstanding service and operational efficiency. Shift Leads take on the responsibility of direct supervision of the Squad Members during their shifts, working closely with management to ensure smooth operations in a fast-paced environment. The position demands strong leadership skills, the ability to manage multiple tasks simultaneously, and a positive, upbeat personality that fosters a great work culture and excellent guest experiences. Shift Leads at Smalls Sliders oversee scheduling, attendance monitoring, assigning duties based on team members' strengths, and stepping in to assist where necessary to maintain productivity. They are also tasked with training new and existing employees, managing customer issues, upholding company policies including health and safety standards, balancing cash drawers, and maintaining cleanliness and safety in the store environment. The role requires someone who pays attention to detail, can communicate effectively, and leads by example to promote teamwork and accountability. Those who excel at Smalls Sliders are individuals who appreciate the small details, represent the brand with pride, serve every guest with joy, celebrate team accomplishments, and put others first. The working conditions involve standing for long periods, lifting moderate to heavy items, and maintaining hygiene and uniform standards in a hot, active kitchen environment. Smalls Sliders values inclusion and offers equal employment opportunities to all qualified candidates.